Call Center Director (Hospitality) at Ledgent Technology…

# Call Center Director (Hospitality) at Ledgent Technology…

> Call Center Director (Hospitality) at Ledgent Technology in Newport Beach, United States. Category: Customer Service Jobs. View full job details and apply…

Call Center Director (Hospitality)

# Call Center Director (Hospitality)

Ledgent Technology

## Job Description

Location: Newport Beach, CA or Palm Springs, CA (Onsite)

Compensation: $175,000 - $225,000 + Benefits

### About the Opportunity

We are partnering with a leading luxury service organization seeking an experienced Call Center Director to lead and transform its customer contact center operations. This highly visible leadership role will oversee critical customer-facing teams and be responsible for driving operational excellence, improving service performance, increasing reservation conversion rates, and modernizing the technology and processes that support a world-class customer experience.

This position offers the opportunity to make an immediate impact by stabilizing a key business unit while helping shape the future operating model, workforce strategy, and technology roadmap for a growing nationwide organization.

### Position Overview

The Call Cent

[truncated - full text: https://confidential.careers/job-detail/call-center-director-hospitality-ledgent-technology-newport-beach.md]