# Assistant Client Service Specialist-Employee Benefits at…

> Assistant Client Service Specialist-Employee Benefits at Marshall & Sterling Inc in Poughkeepsie, United States. Salary: USD 40K - 50K. Category: Operations…

Assistant Client Service Specialist-Employee Benefits

# Assistant Client Service Specialist-Employee Benefits

Marshall & Sterling Inc

## Job Description

Position Title:

Location:

Salary Range:

Why Join Marshall+Sterling?

As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do.

Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.

At Marshall+Sterling, you're not just joining a company - you're joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department. Responsibilities include:

This role will be based out of Marshall+Sterling's Poughkeepsie, New York Office

- Support Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes.

- Document all client and carrier communications regarding coverages and exposures in the management system.

- Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims.

- Maintain required professional accreditations and participate in continuing education programs when available.

- Perform other duties and projects as assigned.

- Proficiency with AI tools, task management systems, and Microsoft Office.

- High School diploma or equivalent required

- Brings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company.

- Highly organized and detail-oriented.

Total Rewards Package:

Compensation: $40,000 - $50,000, based on experience, education, and work location.

Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!

Employee Stock Ownership Program

As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable:

- Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success.

- Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success.

- No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.

For more information on our culture and benefits, please visit us at : Careers-Marshall+Sterling

Compensation details: 0 Yearly Salary

PI9e1357a30a83-0201

Posted August 26, 2026

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