# Bilingual Customer Service Specialist (Spanish) at…

> Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams in Boston, Massachusetts, United States. Category: Customer Service Jobs. View full job…

Bilingual Customer Service Specialist (Spanish)

# Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams

## Job Description

Possible

What is the Process to get Started?

- Ensure high levels of customer satisfaction through excellent sales service

- Assist customers in person and over the phone by determining needs and presenting appropriate products and services

- Build productive trust relationships with wholesale and retail customers

- Process sales transactions accurately and consistent with policies and procedures

- Follow and achieve sales goals on a monthly, quarterly, and yearly basis

- Maintain precise work order files and formulas

- Pull appropriate products from the sales floor or warehouse

- Tint and mix products, as needed, to customer specifications

- Stock shelves and set up displays

- Clean store equipment

- Load/unload delivery trucks

- Assist in making deliveries, as needed

- Maintain in-stock and presentable condition assigned areas

- Remain knowledgeable on products offered and discuss available options

- Comply with inventory control procedures

- Suggest ways to improve sales

Minimum Requirements:

- Must be at least eighteen (18) years of age

- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

- Must be able to read, write, comprehend, and communicate in English

- Must be able to read, write, comprehend, and communicate in Spanish

- Must have a valid, unrestricted Driver's License

- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

- If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal

- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

- Have at least a High School diploma or GED

- Have at least one (1) year of experience working in a delivery, retail, or customer service position

- Have previous work experience selling paint and paint-related products

- Have previous work experience operating tinting and mixing equipment

Posted September 14, 2026

## Related Jobs

Contact Center Technical Support Representative

MCI Careers

Full Time

Call Center Technical Support Representative

MCI Careers

Full Time

Shift Lead, Customer Service

Hardee's

Lead

Customer Service Representative (Auto)

GEICO

Full Time

GEICO Customer Service Representative

GEICO

Full Time

Customer Service Representative

Holbrook Heating Inc

Full Time

Part-time Bilingual Customer Service Representative

Mom's Meals

Part Time

Operations Support

CGI

Full Time

## Related Searches