# Call Center Agent (Full-Time) at Adaptive Teams in United…

> Source: https://confidential.careers/job-detail/call-center-agent-full-time-adaptive-teams-remote

# Call Center Agent (Full-Time)

Adaptive Teams 

** United States ** Full Time ** Customer Service Jobs ** United States ** New

[Apply Now](https://confidential.careers/go/7159386) ** Save 

## Job Description

Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity—making critical outbound calls, delivering clear info, and keeping everything on track.

**About the Company:** This is a *full time role*with a partner agency in the self-storage industry, specializing in technology-driven storage solutions. The company enhances the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure, convenient storage options. 

**Location:****Philippines - Fully Remote

**Your Mission: Day to Day Responsibilities**

- Make high-volume inbound and outbound auction-related calls using approved scripts
- Clearly explain auction details, deadlines, and next steps
- Document call outcomes and tenant responses accurately in the system
- Complete multiple call attempts and follow required follow-ups
- Handle sensitive or escalated conversations with empathy and professionalism
- Stay compliant with timelines, legal requirements, and internal policies
- Flag trends, issues, or concerns to team leads
- Jump in on additional outbound call projects as business needs shift

**Your Toolbox: Skills to be Successful**

- Previous call center, customer service or outbound calling experience (preferred)
- Strong verbal communication and active listening skills
- Ability to stay calm in high-stress or sensitive conversations
- Comfortable working independently and managing your time
- Basic computer skills and experience with CRM or call systems
- Sharp attention to detail—especially with documentation

**Your Perks: What's in it for you**

- Working completely remote
- Location independence
- Weekend bonus
- Training and ongoing support to set you up for success
- Collaborative, supportive team environment
- A role that builds real-world communication and compliance skills

**Important:** Please ensure that both your CV/resume and your video introduction are submitted in **English**. Applications with materials provided in any other language **will not be reviewed or considered**for the next stages of the process. 

**Why Adaptive Teams?**
At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.

**What to Expect from Our Application Process?**
Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to **check your inbox** (and **your spam folder**, just in case) for further instructions.

We understand **your time is valuable**, so we strive to keep the assessment process **under 45 minutes** whenever possible, though some roles may require a slightly longer time investment.

Once selected, you’ll have the chance to **schedule your first interview** with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.

Posted July 23, 2026