# Client Account Manager at Leroc in Mumbai, India -…

> Client Account Manager at Leroc in Mumbai, India. Category: Operations Jobs. View full job details and apply now on Confidential Careers.

# Client Account Manager

Leroc

## Job Description

Role OverviewWe’re looking for a Client Account Manager who can own and grow key client relationships while ensuring seamless execution across projects. This role sits at the intersection of strategy, delivery, and relationship management, requiring both business acumen and operational excellence.You’ll be the primary point of contact for high-value clients, responsible for driving satisfaction, retention, and revenue growth.Key ResponsibilitiesClient Relationship Management

Own end-to-end relationships for key accounts

Act as the primary strategic advisor and escalation point

Build deep understanding of client goals, challenges, and industry context

Drive client satisfaction, retention, and long-term partnerships

Account Growth & Revenue

Identify upsell and cross-sell opportunities

Lead quarterly business reviews (QBRs) and strategic planning

Manage account P&L and ensure revenue targets are met/exceeded

Project & Delivery Oversights

Collaborate with internal teams (strategy, creative, operations, product) to ensure high-quality delivery

Ensure timelines, scope, and expectations are clearly defined and met

Proactively identify risks and resolve issues before escalation

Strategic Thinking

Translate client objectives into actionable strategies

Contribute to campaign / project direction with a strong business lens

Bring proactive ideas to clients—not just execution updates

Team Leadership

Mentor junior account managers / client servicing executives

Drive best practices in client communication and delivery

Improve internal processes for efficiency and scalability

Requirements

Relevant experience in client servicing / account management / consulting / agency roles

Knowledge into marketing terminologies and

Proven experience managing high-value clients and complex projects

Strong communication and stakeholder management skills

Ability to balance strategic thinking with execution detail

Experience in Marketing Planning/ Campaign activations / Campaign Curation.

Comfortable working in fast-paced, ambiguous environments

What We’re Looking For

High ownership mindset

Structured thinker with strong problem-solving ability

Commercially sharp (understands revenue, margins, growth)

Calm under pressure and great with difficult conversations

Someone who can represent Leroc confidently at the leadership level

Experience working with startups or high-growth companies

Exposure to cross-functional teams (product, growth, design)

Prior experience managing teams

Posted September 1, 2026

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