# Client Advisor/Stylist- Toronto at Valentino in Toronto,…

> Source: https://confidential.careers/job-detail/client-advisor-stylist-toronto-valentino-toronto

# Client Advisor/Stylist- Toronto

Valentino 

** Toronto, Canada ** Full Time ** Operations Jobs ** Canada ** New

[Apply Now](https://confidential.careers/go/17308587) ** Save 

## Job Description

### WHY WORK FOR VALENTINO

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

### What We Believe In

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

### Who Are We Looking For

At Valentino, we don’t just sell products — we bring dreams, emotions, and artistry to life. Our work is rooted in human connection, and nothing about our approach is mechanical. As a Client Advisor, you play a key role in creating meaningful experiences that inspire our clients and drive the success of the boutique.

This position offers a pay range of $23–$26 CAD per hour, plus commission on base salary. Compensation is based on candidate experience and is subject to change.

### Key Responsibilities

### Brand Experience

- Master the Client Journey to create strong long term client relationships.

- Clientele and proactive engagement with existing and potential

- Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).

- Aware of CRM targets and actively engages in all actions to reach them

- Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe

- Consistently captures client data and takes notes of all qualitative information

- Knows their portfolio of customers, and the VVICs and VICs they handle

- Consistently works to achieve given sales, KPIs and CRM targets

### Styling

- Strive to discover your clients and their every need, and to guide them across all categories of the brand.

- Familiar with current fashion and in season trends to curate looks

- Develop strong product and fit knowledge via company trainings, tools and in store employee fit sessions.

- Prepare for client appointments, including researching client preferences, organizing merchandise, and creating a welcoming environment.

- Stay informed about new arrivals, seasonal trends, and special events within the store.

### Merchandise and Visuals

- Assist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints)

- Ensure product maintenance, replenishment on the floor

- Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales.

- Partner with the team to ensure seamless day-to-day store operations and uphold presentation standards.

- Liaise with the Visual team to follow display guidelines; verifies and reports all relevant information to store management.

### Operations

- Knowledge and understanding of company policies and procedures

- Ability to use POS system to perform all client transactions

- Where an Ops team member is not present takes an active part to the execution of operational tasks (including shipping/receiving)

### Requirements

- Previous luxury retail sales with relevant clientele focused experience

- Proven track record in achieving sales results

- Exceptional clientele, customer relationship building skills

- Demonstrate strong verbal and written communication skills

- Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.

- Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

- Foreign Languages a plus

- Action oriented; drive for results

- Problem-solver

- Must be a team player

### How We Are

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

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Posted September 3, 2026