# Client Relationship Representative (Field-Based) - Rome &…

> Source: https://confidential.careers/job-detail/client-relationship-representative-field-based-rome-lazio-hiring-immediately-viva-rome

# Client Relationship Representative (Field-Based) - Rome & Lazio (Hiring Immediately)

VIVA 

** Rome, United States ** Full Time ** Operations Jobs ** United States ** New

[Apply Now](https://confidential.careers/go/6839561) ** Save 

## Job Description

Role Overview As a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants on-field. Key Responsibilities Promote the company services by visiting clients’ premises; Assist merchants with verification and activation processes;

Monitor and analyze portfolio performance; Provide in-person support and consultation for existing customers; Engage in both system-scheduled and self-initiated activities;

Ensure new merchants in the assigned portfolio complete registration; Support existing merchants in maintaining active usage; Escalate issues by opening cases for problems beyond their resolution scope;

Present product features and benefits to clients in a compelling manner; Travel to meet clients and attend industry events. Requirements 2+ years of experience in business development within a fast-paced environment preferably a financial services institution;

Understanding of financial products / services features and advantages; Experience in working with Customer Relationship Management (CRM) systems; Outstanding negotiation skills;

Strong organizational and diary management skills; Resiliency and the ability to handle objections; The ability to deal with a diverse client base;

Computer literacy & tech mindset; Fluent in English and Italian. Benefits Permanent contract via an Employer of Record (EOR).

An attractive performance-based bonus (linked to individual targets and boosted by collective goals). A comprehensive benefits package in addition to salary (Allowances, group medical plan coverage, etc). The opportunity to work with a highly motivated team in a dynamic, fast-paced environment.

The opportunity to work at an international fintech company with strong cultural diversity. #J-18808-Ljbffr

Posted July 23, 2026