# Customer Care Coordinator at Lifeway Mobility in Young,… > Customer Care Coordinator at Lifeway Mobility in Young, Arizona, United States. Category: Customer Service Jobs. View full job details and apply now on… Customer Care Coordinator # Customer Care Coordinator Lifeway Mobility ## Job Description Req Are you a Customer Service professional looking for a position where you have the opportunity to change lives every day? Lifeway Mobility, a provider of accessibility solutions to individuals with limited mobility, has just the job for you! Our Customer Care Coordinators (CCC) are the first point of contact for our prospective customers. They are responsible answering and returning phone calls from customers looking for solutions, for ensuring that Lifeway's products will meet the needs of the customer, and for scheduling the Lifeway Sales team for initial evaluations with our customers. Our Customer Service Coordinators set our Sales Consultants up for success by qualifying the lead, by preparing the prospective customer and any family members for the evaluation, and by ensuring that all notes are in our CRM and are comprehensive. A typical day of a Customer Care Coordinator includes; Answering phone calls and returning voicemails, and emails of prospective customers, qualifying those customers, and scheduling evaluations for the sales team, utilizing our ERP system to track interactions and to provide detailed notes for our Sales Consultants to ensure a seamless handoff. Our CCCs are expected to work closely with the sales team and local branch, ensuring that our customers are taken care of as efficiently and quickly as possible and ensuring that our Sales Consultants are entering the customer's home armed with the information needed for a successful evaluation. An ideal candidate for this role should have 2+ years in a similar role, excellent communication and interpersonal skills, strong organizational and time management skills, proficiency in the MS Office suite and familiarity with CRM software, and a desire to work for a company who is providing solutions that reduce falls and allow individuals to continue to live in their own homes. Hourly 21 USD Compensation details: 21-25 Hourly Wage PI3fa5da76cf19-6060 ## Related Jobs Contact Center Technical Support Representative MCI Careers Full Time Call Center Technical Support Representative MCI Careers Full Time Customer Service Agent Unifi Aviation, LLC Full Time Full and Part-Time Customer Service Team Member 71 Crew Carwash Full Time Direct Support Professional-Residential Services LaPorte County Paladin Inc Full Time Customer Service Agent Securitas Technology Full Time Part Time Customer Service Team Member 46 Crew Carwash Part Time Ramp & Customer Service Agent - Full Time Horizon Air Full Time ## Related Searches