# Customer Relations Representative I - Camera - $17.2 -…

> Customer Relations Representative I - Camera - $17.2 - $21.15 Hourly Wage at Canon U.S.A., Inc. in Costa Mesa, California, United States. Salary: USD 17 -…

Customer Relations Representative I - Camera - $17.2 - $21.15 Hourly Wage

# Customer Relations Representative I - Camera - $17.2 - $21.15 Hourly Wage

Canon U.S.A., Inc.

## Job Description

Customer Relations Representative I - Camera

Job ID:

Type:

# of Openings:

Category:

About the Role

Canon USA is seeking a Camera Customer Relations Representative I (Representative, Cust Rel I) to work in our Costa Mesa, CA factory service center. This position will be proactive and responsible for repair estimation data entry with some minimal reporting into an Excel spreadsheet. The estimation activity is required to be performed at the front counter face-to-face with our customers.

Communication is also required via telephone when necessary to verify or update an estimate.

Your Impact

- Create repair estimates, process, and arrange for shipping of completed repairs via USPS and FedEx

- Provide telephone and face to face assistance to internal and external customers relative to repairs and repair status inquiries, equipment operation or problems, and complaints on all consumer and professional products (still photographic and video)

- Process repair orders, input data into database for repair issues

- Deliver completed repairs to customers picking them up from ou r walk-in service facility

- Investigate escalations, inquiries/complaints and respond/resolve accordingly

- Provide shipping and receiving support in the warehouse

- Provide assistance with parts inventory and parts delivery to technicians

- Transfer approved product to technician area for repair

About You: The Skills & Expertise You Bring

- Typically requires general education or vocational training plus min. 3 - 12 months of customer service and/or retail experience

- Excellent organizational, analytical and clear written and verbal communication skills

- Basic to intermediate experience with digital photographic equipment and associated processes desirable

- Experience with camera, photography and/or cinematography is preferred

- The applicant must demonstrate the ability to work well with a team and manage multiple assignments in a fast paced environment

- Knowledge in software applications associated with photography is a plus

- Basic to intermediate knowledge of the Windows environment, MS Word and Excel

- Must be able to lift between 30 to 40 pounds.

We are providing the anticipated rate for this role: $17.20 -21.15 hourly

Company Overview

Who We Are

What We Offer

And Even More Perks!

Posting Tags

Compensation details: 17.2-21.15 Hourly Wage

PIeca22443ae8d-0614

Posted October 2, 2026

## Related Jobs

Customer Service Advisor

MCI Careers

Full Time

Inbound Customer Service Agent

MCI Careers

Full Time

PMO Support (Smartsheet & Excel Expert) - NY

Ellofant

Full Time

PMO Support (Smartsheet & Excel Expert) - SLC

Ellofant

Full Time

TEMP - Admin Support (Psychology)

Georgia Tech

Full Time

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

ApexFocusGroup

Remote

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

ApexFocusGroup

Remote

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

ApexFocusGroup

Remote

## Related Searches