# Customer Service Agent at Unifi Aviation, LLC in Lihue,…

> Customer Service Agent at Unifi Aviation, LLC in Lihue, Hawaii, United States. Category: Customer Service Jobs. View full job details and apply now on…

# Customer Service Agent

Unifi Aviation, LLC

## Job Description

Unifi

No experience is required

Job Summary:

Benefits:

- Flight Privileges: Offered after 30 days for employees and eligible family members!

- Weekly pay for hourly employees (could change it specific to the state e.g. CA)

- Full time starts at 30 hours per week!

- Paid time off (for full-time employees).

- Comprehensive Medical, Dental and Vision Insurance (for full-time employees).

- 401k for all employees.

- Exclusive discounts and additional wellness programs.

Job Duties

- Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.

- Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.

- Direct passengers through Customs, Immigration, and Quarantine.

- Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.

- Push wheelchairs with passengers through all areas of the airport.

- Adhere to all safety procedures and policies.

- Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.

- Complete work in a safe and secure manner, following company safety and operational standards

- Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.

Qualifications:

- High School diploma or GED.

- Must be at least 18 years of age.

- Must be able to obtain credentials required as per airport or state or customs requirements.

Physical requirements:

- Must be able to constantly lift up to 70lbs and more, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp; and frequently climb, and crawl.

Working conditions:

- Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.

- Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Unifi

Posted September 13, 2026

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