# Customer Service / Call Center Representative at DARCARS…

> Source: https://confidential.careers/job-detail/customer-service-call-center-representative-darcars-automotive-group-derwood

# Customer Service / Call Center Representative

DARCARS Automotive Group 

** Derwood, United States ** Full Time ** Customer Service Jobs ** United States ** New

[Apply Now](https://confidential.careers/go/12497624) ** Save 

## Job Description

### Job Description

Job Description **DARCARS Automotive Group** is now hiring an **Customer Service / Call Center Representative**

We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth! 

**What We’re Looking For:**

- Excellent phone etiquette, and communication skills
- A positive, patient, and active listener
- Experience in a call center or customer service role (automotive experience is a plus!)
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills

**What We Offer:**

- Comprehensive Benefits Plan including 401k
- Employee discounts on vehicle purchases, parts and service repairs
- A dynamic and supportive team and training environment
- Opportunities for career growth within the company

**What You’ll Do:**

- Answer high volume of incoming service calls promptly and professionally
- Schedule service appointments efficiently based on customer needs
- Outbound Service appointment confirmations, reminders and campaign calls
- Provide accurate information about services, pricing, wait times, and warranties
- Assist customers with inquiries and ensure seamless service experience
- Always maintain a friendly and professional demeanor

Apply today and drive your career forward!
 

*This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.*

*We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.*

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Posted August 5, 2026