# Customer Service Representative at Earthwise Environmental…

> Customer Service Representative at Earthwise Environmental Solutions LLC in Elizabeth, Pennsylvania, United States. Category: Customer Service Jobs. View…

Customer Service Representative

# Customer Service Representative

Earthwise Environmental Solutions LLC

## Job Description

Customer Service Representative

Job Title:

Department:

Location:

FLSA Status:

Position Summary:

Key Responsibilities:

- Answer incoming phone calls in a courteous, professional manner.

- Provide information about residential, commercial, and roll-off waste services.

- Process customer payments by phone, in person, or via online system.

- Resolve service-related issues, including missed pickups, container requests, and billing inquiries.

- Update customer accounts with notes, changes, or requests using company software.

- Communicate with drivers, dispatchers, and operations to coordinate customer solutions.

- Assist with outbound calls or emails as needed for service confirmations or reminders.

- Follow company procedures and policies to ensure consistent, accurate service.

- Perform light administrative duties such as filing, data entry, and sorting mail.

Qualifications:

- High school diploma or equivalent required.

- Previous customer service or call center experience preferred.

- Customer service experience in the medical field is highly transferable and encouraged.

- Comfortable using computer systems, phone systems, and office equipment.

- Ability to remain calm and helpful in a fast-paced environment.

- Knowledge of the waste or transportation industry is a plus.

Working Conditions:

- Office environment with frequent phone and computer use.

- Full-time, Monday through Friday, occasional Saturdays or extended hours as needed.

Compensation details: 18-21 Hourly Wage

PId3a2136ae9a6-3761

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Posted November 6, 2026

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