# Customer Success Manager for Global Public Sector at…

> Source: https://confidential.careers/job-detail/customer-success-manager-for-global-public-sector-salesforce-partner-canada-toronto

# Customer Success Manager for Global Public Sector

Salesforce Partner Canada 

** Toronto, Canada ** Full Time ** Customer Service Jobs ** Canada ** New

[Apply Now](https://confidential.careers/go/7161201) ** Save 

## Job Description

Elevate customer engagement as a Customer Success Manager at Salesforce, guiding clients to maximize their investment in the Signature Success Plan. This office-flexible role focuses on strategic advisory and driving adoption for optimal success.In this critical CSM role, you will serve as the main point of accountability for customers, ensuring they receive the full value of the Signature Success Plan. Your responsibilities will include collaborating with technical and business stakeholders and managing deliverables throughout the lifecycle.

You'll prioritize tasks effectively and lead enablement sessions to optimize customer experiences.Key Responsibilities:

- Oversee all customer deliverables and experiences
- Coordinate necessary resources throughout the customer lifecycle
- Conduct enablement sessions for optimal product usage
- Manage relationships with business and technical stakeholders
- Track metrics to ensure customer success and adoptionRequirements:
- 3+ years in Customer Success or SaaS environments
- Proven consulting and communication skills
- Strong knowledge of Sales and Service Cloud capabilities
- Ability to articulate technical and business concepts
- Proactive mindset and willingness to learn continuallyLeverage your expertise to drive customer success and enhance their journey with Salesforce.

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Posted July 21, 2026