# Customer Support Executive at NEXUS CONSULTING SOLUTIONS…

> Source: https://confidential.careers/job-detail/customer-support-executive-nexus-consulting-solutions-bangalore-bazaar

# Customer Support Executive

NEXUS CONSULTING SOLUTIONS 

** Bangalore Bazaar, India ** Full Time ** Customer Service Jobs ** India ** New

[Apply Now](https://confidential.careers/go/15555484) ** Save 

## Job Description

**We’re Hiring | Student Advisor – Bangalore** 🚨

Are you passionate about **student counselling, academic support, and customer success**? Join a leading Online Education organization and help students successfully navigate their academic journey. 

**Location:** Bangalore

**Role:** Academic Advisor

🧑 **Experience:** 2–6 Years in Academics / Student Counselling

**Qualification:** Post-Graduation in Management, Commerce, Journalism, Computer Applications, IT or related streams

Key Responsibilities

• Act as the first point of contact for students and address academic & administrative queries.

• Coordinate between students and university departments.

• Track students’ academic progress, submissions, and course requirements.

• Handle **Inbound & Outbound calls, emails, and chats**.

• Support students with semester and subject-related queries.

• Ensure timely completion of academic requirements.

• Drive **student satisfaction, re-registration, and program completion**.

• Identify and escalate priority issues while ensuring timely resolution.

• Maintain MIS, reports, and student records using **Excel & PPT**.

• Work closely with internal teams, faculty, and SMEs.

What We’re Looking For

✅ Strong verbal, written & listening communication

✅ Student counselling / academic process experience

✅ Problem-solving & interpersonal skills

✅ Knowledge of CRM / ticketing systems

✅ Good Excel & reporting skills

✅ Ability to multitask and work under pressure

✅ Willingness to work on weekends on a rotational basis

Posted August 25, 2026