Customer Support Executive

JOB RESPONSIBILITIES:- They are responsible for the following duties and responsibilities:Responding promptly to customer inquiries through various channels such as phone, email, and social mediaUnderstanding customer needs and providing appropriate solutions and attentionProviding feedback on the efficiency of the customer service process and contributing to the development of customer service policies and proceduresEnsuring customer satisfaction & providing professional customer support Requirements:Graduate or Under-graduateStrong communication and presentation skillsFluent in English Rotational shifts, rotational offKnowledge on MS word, exce