# GEICO Customer Service Representative at GEICO in Marana,…

> GEICO Customer Service Representative at GEICO in Marana, Arizona, United States. Category: Customer Service Jobs. View full job details and apply now on…

GEICO Customer Service Representative

# GEICO Customer Service Representative

GEICO

## Job Description

Why Join GEICO?

Your Impact at GEICO

What Makes This Opportunity Exciting?

- Compensation & Incentives: Starting Salary : $19.06 - $23.82 per hour / $38,405 - $47,997 annually pay is commensurate to experience . Differentials: % for evening shifts; % for weekends.

- Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually).

- Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.

- Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location : 3050 S Martin Luther King Jr. Way, Tucson, AZ 85713

How

You

'll

Make a Difference

- Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations.

- Problem Resolution: Resolve customer concerns, ensuring a positive experience.

- Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers.

- Meaningful Impact: Enhance customer satisfaction through meaningful interactions.

What

're

Looking For

- Experience & Qualifications: Minimum of 1 year of customer-facing experience preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred.

- Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms.

- Availability: Available to work evenings, weekends, and holidays.

The GEICO Pledge:

Great Company:

Great Careers:

Great Culture:

Great Rewards:

Posted September 14, 2026

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