# Global Client Operations Project Manager at VSI / Voice &…

> Source: https://confidential.careers/job-detail/global-client-operations-project-manager-vsi-voice-script-international-madrid

# Global Client Operations Project Manager

VSI / Voice & Script International 

** Madrid, Spain ** Full Time ** Operations Jobs ** Spain ** New

[Apply Now](https://confidential.careers/go/13466054) ** Save 

## Job Description

- Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing—via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review—all while adhering to VSI’s processes and quality standards
- Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times
- Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability
- Providing operational support to Sales and Account Management at quoting stage where needed
- Proactively maintaining a thorough understanding of VSI’s core businesses to be able to advise clients on our services and pass on cross-selling opportunities to Sales
- Preparing project reports for the account manager and/or Head of Department as required
- Arranging production meetings or conference calls with clients on complex projects and maintaining strong communication channels
- Using your initiative to deal with client or supplier issues and escalating to line manager where required
- Identifying improvement opportunities for projects, accounts and processes
- Discussing and understanding each client's specific requirements and offering advice if necessary
- Processing supplier and client invoices timely and accurately
- Working with internal tools, making sure all data is entered correctly and life cycle of projects is managed efficiently
- Performing any ad hoc admin

### About The Role

- Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing—via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review—all while adhering to VSI’s processes and quality standards
- Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times
- Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability
- Providing operational support to Sales and Account Management at quoting stage where needed
- Proactively maintaining a thorough understanding of VSI’s core businesses to be able to advise clients on our services and pass on cross-selling opportunities to Sales
- Preparing project reports for the account manager and/or Head of Department as required
- Arranging production meetings or conference calls with clients on complex projects and maintaining strong communication channels
- Using your initiative to deal with client or supplier issues and escalating to line manager where required
- Identifying improvement opportunities for projects, accounts and processes
- Discussing and understanding each client's specific requirements and offering advice if necessary
- Processing supplier and client invoices timely and accurately
- Working with internal tools, making sure all data is entered correctly and life cycle of projects is managed efficiently
- Performing any ad hoc admin

### Core Skills

- Prior experience in a project management capacity in the localisation and/or media industries or similar role
- Understanding of the dubbing workflows.
- Being an excellent team player, particularly when working closely with internal stakeholders to coordinate multi-media needs across production services, ensuring consistency
- Effective verbal and written communication when working with clients, suppliers and internal team members
- Ability to work to tight deadlines, often under pressure, in a calm manner, always focusing on providing excellent customer service
- High motivation and solution focused with proven problem-solving and organisational skills
- Ability manage time effectively and prioritise tasks according to business needs
- Flexibility and adaptability to be able to apply last minute changes and find solutions
- Excellent attention to detail and time management
- Good Microsoft Office skills
- Previous experience with OOONA Project management or other similar tools will be an advantage
- Previous experience with subtitling specifications and tools an advantage

### Why join VSI?

At VSI, you’ll be part of a passionate, and highly driven team that’s helping entertainment travel the world. This is your chance to work on iconic global content, develop deep client partnerships, and make your mark in a creative, collaborative, and fast-moving environment.

We offer the scope to grow your career while being supported by some of the best talent in the localisation industry.

### Interested in working at VSI?

Due to the high number of applications for the position, we regret that we will only be able to respond to successful applicants.

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Posted August 10, 2026