# Outbound Sales Representative (Evenings) at MCI Careers in… > Outbound Sales Representative (Evenings) at MCI Careers in Killeen, Texas, United States. Category: Sales Jobs. View full job details and apply now on… Outbound Sales Representative (Evenings) # Outbound Sales Representative (Evenings) MCI Careers ## Job Description Outbound Sales Representatives industry-leading training To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Key Responsibilities: - Make outbound and receive inbound calls in a professional and courteous manner - Educate customers on products and services, identifying upsell opportunities - Understand customer needs and recommend tailored solutions - Use internal systems to manage accounts and process orders accurately - Research and resolve customer issues, coordinating with other departments as needed - Follow scripts, policies, and procedures to ensure consistency and compliance - Maintain accurate records and safeguard customer information - Escalate complex issues to supervisors or appropriate teams - Stay current with training, updates, and system changes - Meet attendance, punctuality, and performance expectations WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? - Must be 18 years or older - High school diploma or equivalent - Excellent verbal and written communication skills - Ability to type 20+ words per minute - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team player with strong interpersonal skills Outbound Sales Representatives industry-leading training To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Key Responsibilities: - Make outbound and receive inbound calls in a professional and courteous manner - Educate customers on products and services, identifying upsell opportunities - Understand customer needs and recommend tailored solutions - Use internal systems to manage accounts and process orders accurately - Research and resolve customer issues, coordinating with other departments as needed - Follow scripts, policies, and procedures to ensure consistency and compliance - Maintain accurate records and safeguard customer information - Escalate complex issues to supervisors or appropriate teams - Stay current with training, updates, and system changes - Meet attendance, punctuality, and performance expectations WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? - Must be 18 years or older - High school diploma or equivalent - Excellent verbal and written communication skills - Ability to type 20+ words per minute - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team player with strong interpersonal skills All MCI Locations - Must be authorized to work in the country where the job is based. Subject to the program and location of the position - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. - Must be willing to submit to drug screening. Job offers are contingent on drug screening results. WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? ## Related Jobs Call Center Sales SPECTRUM Sales Counter Sales Specialist - Hilliard Branch Loeb Electric Sales Catering Sales Team Member Stonefire Grill Restaurant Man Sales Inside Sales - Plumbing & Mechanical Lehman Pipe and Plumbing Supply LLC Sales LEAD SALES ASSOCIATE-PT in FAWN GROVE, PA S17276 Dollar General Lead Sales SALES ASSOCIATE in FAWN GROVE, PA S17276 Dollar General Sales Outside Construction Sales Representative Global Channel Management, Inc. Sales Tustin Mazda Sales Professional Recruitment Tustin Mazda Sales ## Related Searches