# Part-time Bilingual Customer Service Representative at…

> Part-time Bilingual Customer Service Representative at Mom's Meals in Des Moines, Iowa, United States. Category: Customer Service Jobs. View full job…

Part-time Bilingual Customer Service Representative

# Part-time Bilingual Customer Service Representative

Mom's Meals

## Job Description

Company Overview

EEO

The starting wage is $18.00/hour.

Standard work hours are Monday-Friday, 10:30am-2:30pm OR 1:30pm-5:30pm (20-29 hours/week).

This position requires 2 weeks of full-time onsite training, Monday-Friday from 9:00am-6:00pm.

This is an onsite position at 7000 Fleur Drive, Des Moines IA 50321 and

can start on Monday, September 28th OR Monday, October 12th

- Position Responsibilities may include, but not limited to

- Handle inbound and outbound customer service calls with our clients placing their meal order

- Address questions, and provide exceptional customer service

- Input order information into the appropriate client order screen

- Document all conversations with client into client information database

- Ensure all assigned clients are contacted and have an order on file

- Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients

- Work quickly and efficiently without making the client feel rushed

- Required Skills & Experience

- High school degree or GED

- 1 year of previous customer service experience

- Basic computer proficiency, including experience learning and using software in a work or school setting

- Clear oral communication skills

- Ability to deescalate situations and quickly resolve customer complaints

- Prior experience adhering to company policies and showing core values

- Preferred Skills & Experience

- 1 year of previous call center experience

- Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems, Microsoft Outlook, Microsoft Teams

- Previous experience working with HIPAA policies and procedures

- Physical Requirements

- Repetitive motions that include the wrists, hands and/or fingers

- Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods

- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

- Our team members enjoy:

- Free Breakfast & Lunch

- Casual Dress Code

- Tiered growth path for promotion starting Day 1

- Eligible for Referral Bonuses starting Day 1

- Weekly paychecks

- 401k

Posted September 14, 2026

## Related Jobs

Call Center Representative

SPECTRUM

Full Time

Community Solutions Customer Service Representative I

SPECTRUM

Full Time

Customer Service Representative ($20 PH starting)

SPECTRUM

Full Time

Customer Support Representative

SPECTRUM

Full Time

Customer Support Representative ($20 PH starting)

SPECTRUM

Full Time

Shop Support Assistant

Metron Machining

Full Time

Certified Recovery Support Specialist

Carle Health

Full Time

Procedural Support Assistant - Radiology - PSA

Mayo Clinic

Full Time

## Related Searches