# Product Support Engineer at Sunbird Software Inc. in…

> Product Support Engineer at Sunbird Software Inc. in Piscataway, United States. Category: Engineering Jobs. View full job details and apply now on…

Product Support Engineer

# Product Support Engineer

Sunbird Software Inc.

## Job Description

### Job Description

Job Description

Sunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java , Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.

Essential duties and responsibilities

- Trouble shoot field issues to reproduce and when possible, identify the root cause

- Work with the rest of the team as needed to create scripts or procedures to correct problems in deployed systems

- Provide clear and timely communication to keep all relevant parties informed

- Document information and transfer knowledge so that fewer issues are escalated from TS to engineering

- Lead internal and customer-facing calls as needed

Requirement / Qualifications

- BS/MS degree in Computer Science or a related subject or equivalent experience

- Good oral and written communication, and interpersonal skills

- Ability to adapt, multi-task, and manage changing priorities

- Self-motivated, ability to learn and apply new skills quickly

Desired knowledge and skills

A candidate with any of the following will be at an advantage:

- Knowledge of the data center domain and DCIM tools

- Working experience with Linux based environments (RHEL/Rocky preferred)

- Java, ANSI SQL, and general programming skills

- Experienced in using PostgreSQL, Jira, or GitHub

- Experience with virtualization (e.g., VMware, Nutanix, docker)

- Scripting skills (e.g., shell scripts, Ruby, Python, Perl)

Why Sunbird

- We are all about delighting our clients and live/breathe the end client/user experience

- We believe in collaboration, teamwork, creativity and taking initiative

www.sunbirddcim.com/what

www.sunbirddcim.com/reviews

www.sunbirddcim.com/careers

Powered by JazzHR

dYPYMYkQ5U

Posted August 30, 2026

## Related Jobs

Design Release Engineer - Cylinder Blocks

Stellantis

Engineer

Design Release Engineer - Security Gateway

Stellantis Financial Services

Engineer

Power Systems Engineer ---Remote

DELTASOFT SOLUTIONS LLC

Remote

Engineer

Sr. Principal Electrical Engineer (Remote)

Transmission & Distribution World

Senior

Principal

Remote

Senior Data Engineer - Cybersecurity

Ford Motor Company

Senior

Data

Engineer

Electrical Project Manager

S. AND J. ELECTRICAL CONTRACTOR, INC.

Manager

Project Manager Electrical

Electrical Contractor

Manager

Electrical Project Manager

DataOne Construction

Manager

## Related Searches