Receiving Manager

Job DescriptionJob DescriptionSalary: $45,000 per year

ReStore Receiving ManagerFLSA Status: ExemptDate: April 2026

Reports to:ReStore Assistant Director

Organization MissionSeeking to put Gods love into action, Habitat for Humanity Springfield (HFHS) bringspeople together to build homes, communities and hope.

Position SummaryThe Receiving Manager is responsible for overseeing donation intake, donation evaluation, pricing, and also the loading of sold merchandise into customers vehicles. This role ensures that donated goods are processed efficiently, priced appropriately to maximize revenue, and aligned with the organizations mission. The manager prioritizes great relationships with the donors and the customers.

The manager directly supervises the Receiving staff and volunteers, maintains quality control, trains volunteers for safety at all times,, and supports a safe, organized, and donor-friendly environment.

Key ResponsibilitiesReceiving & Intake OperationsManage daily receiving operations, including donation drop-offs and unloading box trucksEnsure timely unloading, inspection, and processing of donated itemsMaintain organized intake and processing areasMonitor workflow to ensure efficiency and productivity goals are metPricing & MerchandisingEstablish and implement pricing strategies based on condition, market demand, and store guidelinesTrain staff on consistent and accurate pricing practicesEnsure high-quality, sellable items are prioritized for the sales floorCollaborate with sales floor team to optimize product placement and turnoverStaff Supervision & DevelopmentSupervise, train, and schedule receiving staff and volunteersProvide ongoing coaching, performance feedback, and supportPromote a positive, mission-driven team cultureEnsure staff adherence to policies, procedures, and safety standardsSafety & ComplianceEnforce safety procedures related to lifting, equipment use, and hazardous materialsEnsure compliance with organizational policies and local regulationsConduct regular safety checks in receiving and processing areasInventory & ReportingTrack incoming donations and key performance metricsAssist in reporting revenue trends and pricing effectivenessIdentify opportunities to improve donation value and operational efficiency

QualificationsRequired:24 years of supervisory or management experience (retail, warehouse, or logistics preferred)Strong organizational and time management skillsHave a basic knowledge of product valuation and willing to learn the detailsExcellent communication and leadership abilitiesAbility to lift and move heavy items (50+ lbs) and work in a physically active environmentPreferred:Experience in resale, thrift, or nonprofit retail environmentsKnowledge of furniture, appliances, building materials, or home goods pricingForklift certification (or willingness to obtain)

Work EnvironmentWarehouse and retail setting with frequent lifting, bending, and standingExposure to varying temperatures and donated goods in different conditionsFast-paced, team-oriented environment

Skills & CompetenciesLeadership and team developmentDecision-making and problem-solvingAttention to detailMission alignment and community focusAdaptability and efficiency

PHYSICAL CONTEXT AND WORK ENVIRONMENTPhysical Requirements

Percentage of Work Time Spent on ActivitySeeing: Must be able to see to move, arrange and handle donations and goods for sale.75-100%Hearing: Must be able to hear well enough to communicate with the public.75-100%Sitting:Must be able to sit for long periods of time.0-24%Standing/Walking: Must be able to move about the work area.75-100%Climbing/Stooping/Kneeling: Must be able to stoop or kneel to pick up and/or arrange goods.75-100%Lifting/Pulling/Pushing: Must be able to lift more than 100 pounds with or without reasonable assistance. 75-100%Grasping/Feeling: Must be able to carry and handle donations and goods for sale.75-100%

The work environment includes exposure to extreme or varying weather conditions particularly heat, cold, rain, snow or high winds. Depending on the task, work may be performed indoors or outdoors with a moderate level of noise. May be exposed to mold, dust, paint, chemicals, cleaning solutions or other substances.

The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.