# Remote Customer Services Advisor at PedrosVacations in…

> Source: https://confidential.careers/job-detail/remote-customer-services-advisor-pedrosvacations-kansas-city

# Remote Customer Services Advisor

PedrosVacations 

** Kansas City, United States ** Full Time ** Customer Service Jobs ** United States ** New

[Apply Now](https://confidential.careers/go/17074932) ** Save 

## Job Description

## About the Opportunity

We're looking for organized, dependable professionals who enjoy creating well-managed experiences for clients and keeping important details on track.

You will support the client journey from initial planning through final confirmation. Your work will involve communication, scheduling, coordination, follow-up, and ensuring that each step is handled accurately and professionally.

This is a fully remote position with flexibility built into the role. Prior industry experience is not required, and training is provided.

## What You'll Be Responsible For

Your day-to-day responsibilities may include:

- Communicating with clients regarding preferences, requests, and upcoming details
- Coordinating schedules, appointments, confirmations, and service arrangements
- Keeping client records accurate, organized, and current
- Tracking follow-ups, deadlines, pending items, and changes
- Providing timely updates throughout the planning process
- Reviewing details carefully before arrangements are finalized
- Assisting with special requests and routine adjustments
- Communicating with service providers when additional information is needed
- Helping resolve common client concerns professionally and efficiently
- Ensuring each client receives consistent support from beginning to end

## What We're Looking For

You may be a strong fit if you are:

- Highly organized and detail-oriented
- Professional and confident in client communication
- Reliable with strong follow-through
- Comfortable managing multiple priorities at once
- Able to work independently and stay productive remotely
- Comfortable using email, online systems, and digital tools
- Adaptable when requests or priorities change
- Calm and solution-focused when handling client concerns
- Willing to learn new processes and systems
- Focused on providing a thoughtful, positive client experience

Experience in customer service, hospitality, administration, scheduling, coordination, or other client-facing roles can be helpful, but is not required.

## What You Can Expect

- Fully remote work environment
- Flexible scheduling
- Structured onboarding and training
- Ongoing guidance and team support
- Access to professional tools and resources
- Opportunities to strengthen client-service and coordination skills
- Continued learning and development
- Opportunities for growth based on performance and experience

## Who May Enjoy This Role

This position can be a good fit for individuals who enjoy staying organized, communicating with people, and managing the details that keep a client experience running smoothly.

Candidates transitioning from administrative support, customer service, hospitality, scheduling, coordination, or similar roles may find many of their existing skills transfer well.

## Location Eligibility

Applicants must be authorized to work in:

United States
United Kingdom
Mexico
Spain
Australia
Eligible Latin American regions

## Apply for Consideration

If you are dependable, detail-focused, and enjoy creating organized, positive experiences for clients, we encourage you to apply!

Posted September 2, 2026