# Remote Customer Support Agent – US Process - Rs 160 Per…

> Source: https://confidential.careers/job-detail/remote-customer-support-agent-us-process-rs-160-per-hour-auvidax-bangalore

# Remote Customer Support Agent – US Process - Rs 160 Per Hour

Auvidax 

** Bangalore, India ** Full Time ** Customer Service Jobs ** India ** Posted 5d ago

[Apply Now](https://confidential.careers/go/13497652) ** Save 

## Job Description

***PLEASE FOLLOW OUR AUVIDAX LINKEDIN PAGE***

**Work Mode:** 100% Remote – Work From Anywhere

**Engagement:** Long-Term Contract

**Compensation:** **₹160 per hour**

**Work Schedule:** US Business Hours

**Client Base:** US

**Experience:** Customer support experience preferred; exposure to US/UK clients is an advantage.

What You'll Be Doing As a Remote Customer Support Agent, you will represent our clients and provide professional, friendly, and efficient support to their customers.

Key Responsibilities 
- Handle customer interactions professionally and courteously.
- Respond to customer queries and provide accurate information.
- 🤝 Build positive relationships with customers through excellent communication.
- Understand customer concerns and identify appropriate solutions.
- Maintain accurate records of customer interactions when required.
- ⚡ Resolve issues efficiently while maintaining a high standard of customer service.
- Communicate confidently with US-based customers and clients.
- Follow client-specific processes, guidelines, and service standards.
- Maintain professionalism and confidentiality while handling client information.
- Consistently meet quality, productivity, and customer-service expectations.

⭐ What We're Looking For We're looking for individuals who are **reliable, professional, articulate, and comfortable working independently in a remote environment.**

Essential Requirements **️ Excellent English Communication**

Strong spoken and written English is a **must**. You should be comfortable communicating with US customers and understanding different accents and communication styles.

**Your Own Windows 11 Laptop**

- Windows 11 operating system
- Minimum 12 GB RAM
- Reliable, high-performance system suitable for remote work

**High-Speed Internet**

- Minimum 75 Mbps internet speed
- Stable and reliable connection is essential for uninterrupted customer support.

**️ Dual Monitor Setup – Mandatory**

- One additional monitor setup is required.
- Laptop/system must support an additional monitor.
- HDMI connectivity is required.

**US Working Hours**

You must be comfortable working according to **US business hours**, including the possibility of schedules that fall during evening/night hours in India.

**Remote Work Readiness**

You should have a professional and distraction-free environment that allows you to work effectively during your scheduled hours.

Why Join Auvidax? Work From Anywhere No daily commute. Work remotely from a location that works for you.

🤝 Long-Term Contract Opportunity We're looking for people interested in building a **long-term working relationship**, rather than a short-term assignment.

International Client Exposure Work directly on processes supporting **US-based customers and businesses**.

Grow Your International Experience Gain valuable experience working with international customers, processes, and service standards.

Competitive Remote Earning Opportunity Earn **₹160/hour** while working remotely on a long-term engagement.

🚀 Build Your Career in Global Customer Support Your experience with US clients can strengthen your profile for future international customer service and remote-work opportunities.

Who Would Be a Great Fit? This opportunity is ideal for:

- Customer Support Representatives
- International Voice/Non-Voice Process Executives
- BPO Professionals
- Call Center Agents
- Customer Service Associates
- Home Makers with good English proficiency
- Technical/Helpdesk Support Professionals
- Remote Support Professionals
- Professionals with previous US/UK client exposure
- Strong English speakers looking to work with international clients

**Freshers with exceptional English communication skills may also be considered depending on client requirements.**

Candidate Profile We value people who are:

**✔ Excellent communicators**

**✔ Customer-focused**

**✔ Dependable and punctual**

**✔ Comfortable working US hours**

**✔ Self-motivated and disciplined**

**✔ Tech-savvy and comfortable with remote tools**

**✔ Professional in their communication**

**✔ Able to work independently**

**✔ Experienced with US/UK customers — a strong advantage**

Compensation**₹160 Per Hour** This is a **long-term contract-based remote opportunity** supporting Auvidax's US clients.

Your earning potential will depend on the number of contracted hours and the applicable client schedule.

Minimum Setup Requirements RequirementMinimum Standard LaptopWindows 11🧠 RAM12 GB minimum Internet75 Mbps+ ️ Monitors**Dual monitor – Mandatory** Connection**HDMI required** ️ English**Proficient – Mandatory** Working HoursUS Hours Work LocationRemote / Anywhere EngagementLong-Term Contract

Ready to Work With Global Clients? If you're looking for a **work-from-anywhere opportunity**, have excellent English communication skills, the required technical setup, and are ready to work US hours, **we'd love to hear from you.**

**Join Auvidax and become part of a growing remote workforce supporting clients across the US.** 

**Apply Now & Start Your Remote Journey with Auvidax! 🚀**

Posted August 11, 2026