# Store Manager - Park Royal at Lush Fresh Handmade… > Source: https://confidential.careers/job-detail/store-manager-park-royal-lush-fresh-handmade-cosmetics-vancouver # Store Manager - Park Royal Lush Fresh Handmade Cosmetics ** Vancouver, Canada ** Full Time ** Operations Jobs ** Canada ** Posted 4d ago [Apply Now](https://confidential.careers/go/7088156) ** Save ## Job Description **Position:** Store Manager **Salary:** $58,750 ### Overview Lush North America has been creating fresh, handmade cosmetics for the past 20 years, keeping customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to fair trade sourcing, supporting sustainable communities, and giving back to organizations that make a difference. **We Offer:** - A fun and funky store atmosphere where individualism is encouraged - A 50% discount off all our products to keep you smelling and feeling fresh - An unconventional retail structure that supports your entrepreneurial spirit - The opportunity for growth as Lush loves to promote from within ### Store Manager As a Lush Store Manager, you are a true leader who embodies our core values—Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These values guide every interaction with customers, the motivation of your team, and important business decisions. You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. You also create an environment that fosters a strong customer experience, staff experience, and operational excellence. ### Responsibilities - Recruit, hire, and develop your team, including management-level staff - Train and develop staff on brand, product, and service standards - Collaborate with your team to exceed daily sales goals and ensure a unique and inclusive customer experience - Educate customers and staff on Lush values and positions on ethical issues such as animal testing, vegetarian products, and packaging - Demonstrate strong business acumen by developing and executing business plans that improve KPIs and achieve sales goals - Coach and develop your team through constructive feedback and development plans - Promote diversity, equity, inclusion, and belonging by implementing training and initiatives that foster an inclusive environment - Conduct performance management, including balancing analysis and providing empathetic action plans for staff improvement - Ensure shop compliance with policies on time and attendance, product integrity, respectful workplace, anti‑harassment, health and safety, and all other company standards - Manage inventory, ordering, and waste to keep the right products in the right amounts on the shelves - Create and implement merchandising plans to enhance visuals and drive sales - Schedule staff effectively to meet peak times while maintaining labor budget and ensuring payroll accuracy ### Qualifications **Required:** - 3–5 years of retail management experience - Strong HR skills in hiring, scheduling, training, conflict resolution, and performance management - Excellent listening and communication skills - Excellent analytical, critical‑thinking, and troubleshooting skills - Strong organizational and time‑management skills - Strong customer‑service, supervisory, and sales abilities - Knowledge and interest in skincare, natural beauty, and ethical business practices - Ability to work flexible hours, including holidays, evenings, and weekends **Preferred:** - Experience with consultation‑based customer service models - Ability to develop and train staff through positive coaching and feedback - Record of developing retail staff careers - Proficiency in Excel and Microsoft Office, and adaptability to other systems - Experience in cross‑cultural collaboration and DEIB or social‑justice training - Fluency in Spanish, French, or another language ### Equal Employment Opportunity At Lush, we believe that fostering a culture of inclusion and respect within a diverse workforce is essential to building a world with equal opportunity for all. We recruit from a variety of employment agencies, community groups, non‑profits, and online platforms. We support and uphold non‑discriminatory practices under federal and provincial legislation. Lush North America unequivocally supports equal‑opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, or adverse mental health, and other protected characteristics. ### Reconciliation and Decolonization Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. We are committed to reconciliation and decolonization, guided by the Truth and Reconciliation Commission of Canada and its Calls to Action. ### Contact To apply for this position, please follow the instructions on our careers website. ### Privacy Find our personal privacy policy details here. #J-18808-Ljbffr Posted July 19, 2026