# Supply Chain & Customer Service Executive at SPECIALTY…

> Supply Chain & Customer Service Executive at SPECIALTY CHEMICALS & DYESTUFFS TRADING in New Delhi, India. Category: Customer Service Jobs. View full job…

Supply Chain & Customer Service Executive

# Supply Chain & Customer Service Executive

SPECIALTY CHEMICALS & DYESTUFFS TRADING

## Job Description

Our client, a well-established specialty chemicals and dyestuffs trading company, is hiring a Supply Chain and Customer Service Executive.

The candidate will act as a key link between customers, Sales, Accounts, suppliers, transporters, warehouse teams, and management, ensuring smooth coordination, accurate reporting, timely material availability, and on-time deliveries.

Location: Moti Nagar, New Delhi

Type: Full-time | On-site

Key Responsibilities

- Manage the complete order-to-delivery process, coordinating with Sales, Accounts, Warehouse and Customers to ensure accurate and timely order fulfilment.

- Place purchase orders with suppliers based on requirements discussed with the Sales team, and continuously track orders to ensure materials arrive on time in our warehouse.

- Collect and process sub-distributor orders from the Sales team, coordinate availability and dispatch, and track deliveries through to completion.

- Coordinate with customers and sub-distributors, providing order updates, handling queries, following up on deliveries, and resolving billing, dispatch, or service-related issues.

- Coordinate with transporters and warehouse teams for vehicle placement, dispatch scheduling, shipment tracking, and timely delivery.

- Prepare and maintain Excel-based MIS reports covering orders, stock, dispatches, pending deliveries, receivables, and reconciliations, while proactively highlighting delays or issues to management.

Skills & Experience

- 5+ years’ experience in logistics, order management, or customer service.

- Strong customer service, communication, and coordination skills.

- Experience in order processing, supplier follow-ups, dispatch and delivery tracking.

- Good knowledge of MS Excel and MIS reporting.

- Strong problem-solving, follow-up, and multitasking abilities.

- Experience in a trading/distribution environment preferred.

Posted August 25, 2026

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