# Support Engineer at True Tech Professionals in Pune, India…

> Source: https://confidential.careers/job-detail/support-engineer-true-tech-professionals-pune

# Support Engineer

True Tech Professionals 

** Pune, India ** Full Time ** Engineering Jobs ** India ** New

[Apply Now](https://confidential.careers/go/14183347) ** Save 

## Job Description

🚀 **Hiring: OpenShift Support Engineer** 🚀

**Location:** Noida (Onsite)

⏰ **Shift:** 24x7 Rotational Shifts

**Experience:** 2–3 Years

We are looking for an **OpenShift Support Engineer (L1)** to provide first-line support for a production Red Hat OpenShift platform. The ideal candidate should have hands-on experience with OpenShift/Kubernetes environments, Linux administration, and incident management.

Key Responsibilities:

✅ Monitor OpenShift cluster, node, and pod health

✅ Respond to alerts, incidents, and service requests within SLA

✅ Troubleshoot pod and workload issues (CrashLoopBackOff, Pending, ImagePullBackOff, Evicted, etc.)

✅ Perform routine platform operations using **oc/kubectl** and OpenShift Console

✅ Manage namespaces, resource quotas, RBAC requests, and storage monitoring

✅ Support application teams with deployments and access requests

✅ Maintain runbooks, shift handovers, and knowledge base documentation

Required Skills:

2–3 years of OpenShift or Kubernetes support experience

Strong understanding of Pods, Deployments, Services, Routes, ConfigMaps, Secrets, and PVCs

Hands-on experience with **oc** and **kubectl** commands

Linux Administration (RHEL/CentOS)

Basic Networking (DNS, TCP/IP, Load Balancing, Ingress/Routing)

Experience with ServiceNow, Jira Service Management, or similar ticketing tools

Basic Shell Scripting

Preferred Skills:

⭐ RHCSA or OpenShift Certification

⭐ Prometheus, Grafana, Alertmanager

⭐ Jenkins, Tekton, GitLab CI, ArgoCD

⭐ Helm

⭐ Experience working in a 24x7 support environment

Posted August 15, 2026