# Training & Development Manager at TaskUs in San Antonio,…

> Training & Development Manager at TaskUs in San Antonio, Texas, United States. Category: Education Jobs. View full job details and apply now on Confidential…

Training & Development Manager

# Training & Development Manager

TaskUs

## Job Description

About TaskUs:

What We Offer:

Salary Range:

Pay Transparency Statement:

Benefits:

Application Window:

Job Description:

- Set the standards and expectations through your conduct, work ethic, integrity, and character;

- Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;

- Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;

- Accomplish projects and motivate trainees through effective training;

- Continuously improve training programs and other learning opportunities across the organization;

- Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;

- Act as the content expert, and maintain relevant training documents and training materials for training conducted;

- Develop and create effective induction programs;

- Monitor and review trainees' progress through questionnaires and discuss with their managers;

- Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;

- Research and present new technologies and methodologies in workplace learning; and

- Ensure that all trainees adhere to the company's Code of Conduct.

- The Learning Experience Leader will support learning and development of our Tier 2 / Fleet Response Specialists.

Requirements:

- Up to 25% travel required

- Must be 18 years of age or older

- High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;

- Proficient in Microsoft and Google applications

- A problem solver and critical thinker

- Follow well-defined methods, procedures, reports, forms, and competent aspects of the job

- Can present and facilitate a class discussion

- Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience

- With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills

- Has excellent oral and written communication skills

- Can work in a flexible schedule including weekends, holidays, and longer hours

- At least 1 to 2 years of working experience in a related field (training or teaching experience

- Has strong leadership skills, with proficiency in handling groups

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