# Work from Home: Customer Service Representative…

> Source: https://confidential.careers/job-detail/work-from-home-customer-service-representative-healthcare-sagility-houston

# Work from Home: Customer Service Representative (Healthcare)

Sagility 

** Houston, United States ** Full Time ** Healthcare Jobs ** United States ** New

[Apply Now](https://confidential.careers/go/13859512) ** Save 

## Job Description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. 

**Job title:**

Work from Home: Customer Service Representative (Healthcare) 

**Job Description:**

**Elevate Your Career with Sagility**
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

**Become Part of a Team That S.O.A.R,s!**

- S Spark Curiosity 
- O One Team, One Direction 
- A Action for Results 
- R Right by Right Purpose 

We are passionate about shaping careers and are hiring **Remote Customer Service Representatives** for our call center team. Be the compassionate

human connection that makes our service exceptional.

**Benefits You Will Enjoy:**

- Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour). 
- Performance-based incentives. 
- Paid training in a cutting-edge virtual training environment. 
- Comprehensive health coverage (available after 90 days). 
- Employee wellness and engagement programs. 
- Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. 

**Your Role:**

- Handle incoming calls promptly and professionally. 
- Research and provide effective resolutions to customer inquiries. 
- Accurately document call details. 
- Communicate empathetically and diplomatically with clear, professional articulation. 
- Meet team goals for quality and customer satisfaction daily. 

**What You Bring to the Table:**

- Commitment to excellence and a positive attitude. 
- Strong communication and interpersonal skills. 
- Comfort in a fast-paced, team-oriented environment. 
- Proficiency in navigating computer applications. 
- Desire to exceed customer expectations and grow professionally. 
- Previous healthcare experience is a plus. 
- At least 1 year of experience in a call center environment is required. 

**Job Requirements:**

- Must be 18 years or older. 
- High School Diploma or equivalent. 
- Minimum of 1 year at a single job, preferably in customer service. 
- Reliable attendance, with no absences in the first 90 days. 
- Typing at least 25 WPM. 
- Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download. 
- Secure, private work area at home. 
- Flexible availability, including weekends. 

**Additional Perks:**

- Daily Pay. 
- Medical, Dental, and Vision coverage. 
- Life Insurance. 
- Short-Term and Long-Term Disability options. 
- Flexible Spending Account (FSA). 
- Employee Assistance Program. 
- 401(k) with employer contribution. 
- Paid Time Off (PTO). 
- Tuition Reimbursement. 

**Sagility is an Equal Opportunity Employer/Vet/Disability.**

**Location:**

Texas (CST)United States of America

Posted August 15, 2026