JOB DESCRIPTION
Client Servicing
Key Requirements:-
Bachelor's degree in Marketing or any related field
Proven experience of 6 months internship - 2 years of full-time in client servicing or account
management within a digital marketing agency.
Excellent communication and interpersonal skills.
Strong time management, organisational abilities, and attention to detail.
Strong command of Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Familiarity with marketing analytics and reporting tools.
Key Responsibilities :-
Coordinate with internal teams (e.g., creative, content, and technical) to deliver marketing
projects on time and within budget.
Monitor campaign performance, analyse data, and provide actionable insights to clients.
Prepare regular progress reports and presentations for clients.
Act as the primary point of contact for assigned client accounts.
Responding to client inquiries in a timely and professional manner.
Build and maintain strong relationships with clients, understanding their needs and
objectives.
Look out for potential upselling and cross-selling opportunities
Stay updated with industry trends and best practices in digital marketing.
Assist in proposal preparation and new business pitches.