Responsibilities & Key Deliverables
In depth Warranty Parts failure analysis
Participate in DFMEA & provide inputs related to past failures/ anticipated failures
Warranty Parts clearance/Scrutiny of each claim/Give feedback to Dealers in case of any Discrepency in claim.
Drive collaboration with suppliers to improve manufacturing processes and deploy benchmark manufacturing processes and implement ICA actions.
Monitor supplier performance measurement, supplier audits along with SQE Team
Visit to Dealers for critical cases investigation & Understanding of Product issue.
Ensure Horizontal deployments of actions taken across models.
Provide Technical solutions/Releasing Diagnosis Procedure/TSB etc.
Should Handle the Product TAR & Provide satisfactory closure on time.
Releasing Monthly Field Performace of suppliers to Senior Management.
Failure Data analysis & Dashboard preparation.
Daily monitoring of field complaints & effectiveness of actions taken
Prepare & Release CCR (Concern Closing Report)
Participate & contribute in vehicle RGA Trials during new models launch.
Team Player & Ready to Travel across India in shorter time duration.
Taking internal actions along with agencies with MQA/PQA for improving internal processes
Preferred Industries
Education Qualification
ME/BE Mechanical/Automobile engineering.
(or)
Diploma in Mechanical/Automobile engineering.
General Experience
~8-10 years - ME/BE Mechanical/Automobile engineering.
years - Diploma In Mechanical/Automobile engineering.
Critical Experience
Competencies Required -
Manufacturing process knowledge and product application knowledge of Automotive HVAC and Engine Support System components including HVAC Unit, Compressor,Actuator Motor,Heat Exchangers,Climate control Module & Intended softwares, Radiator & Rubber Hoses, Air Intake system & Intercooler hoses,Fuel system components,Exhaust system Mfg.Process & welding Defects.
Experience in Manufacturing process development, process audits, quality/problem solving tools,DFMEA & PFMEA.
Ability to take strong positions and not bow to pressure, high level of analytical ability & Mastery in data anlytical skill.
CRE/Six Sigma/MGB Certification is preferable
Self Starter
Result orientation with execution excellence
Leveraging Human capital
Customer Focus
Strategic business orientation
Negotiation Skills
Collaborative Team Work
System Generated Core Skills
Data Analysis
Root Cause Analysis
MIS Reporting
Incident Management
Process Knowledge - Manufacturing
Quality Assurance (QA)
Project Management
Overall Equipment Effectiveness (OEE)
Product Knowledge
SAP
Quality Internal Control
Product Knowledge -Vehicle System
Engineering Drawings
Problem Solving Tools & Techniques
Quality Management System (QMS)
Business Statistics
Geometric Dimensioning & Tolerancing (GD&T)
ISO - Quality Management
Manufacturing Techniques
Product Knowledge - Aggregates
Computer Aided Design (CAD)
Auditing
Reliability Analysis
System Generated Secondary Skills
Job Segment: CAD, Drafting, Welding, Engineer, Engineering, Automotive, Manufacturing