About The Company
Cloudbeds is a pioneering technology company dedicated to transforming the hospitality industry through innovative software solutions. Established in 2012, the company has rapidly grown to become a global leader in hotel property management systems (PMS), serving properties across more than 150 countries. Cloudbeds' platform seamlessly integrates with hundreds of partners, empowering independent hotels, boutique properties, and large hotel groups to optimize their operations and enhance their commercial strategies. Recognized for excellence, Cloudbeds has earned numerous accolades, including being named the Best All-In-One Hotel Management System by HotelTechAwards in 2025 and landing on Deloitte's Technology Fast 500 in 2024. The company's core mission is to simplify hospitality management, enabling hoteliers to deliver exceptional guest experiences while streamlining their daily operations.
About The Role
We are seeking a highly skilled Senior Back End Engineer to join our dynamic, remote-first team. In this role, you will play a critical part in scaling and enhancing the Cloudbeds platform by implementing new architectures, features, and best practices. Your primary focus will be on migrating legacy monolithic systems to modern, service-oriented microservices architecture, ensuring zero downtime and high availability for thousands of properties worldwide. You will work closely with cross-functional teams, including customer service, to troubleshoot and resolve critical issues swiftly, delivering reliable and high-performance solutions. This position offers an exciting opportunity to influence the technical direction of our core products, drive architectural initiatives, and mentor junior engineers, all while maintaining a strong commitment to testing, code quality, and customer satisfaction.
Qualifications
- 6+ years of backend software development experience in B2B SaaS environments
- Expert-level PHP development experience (5+ years), with proficiency in frameworks like Laravel and Symfony
- 3+ years of production Java experience, particularly with building microservices using Spring Boot
- Deep expertise in testing methodologies, including TDD, with tools such as PHPUnit, JUnit, and Mockito
- Strong MySQL skills, including query optimization and database design
- At least 2 years of experience designing event-driven architectures utilizing Kafka, SQS, or similar messaging systems
- Excellent communication skills to collaborate with customer service teams and explain technical concepts to stakeholders
- Ability to work effectively in a fast-paced, remote environment with minimal supervision
Responsibilities
- Write, review, and maintain high-quality, production-ready code in PHP and Java, including occasional frontend work with React or jQuery
- Partner with customer service teams to triage, assess, and resolve critical customer issues within 1-2 business days
- Design and implement comprehensive test suites to ensure high test coverage and reliability of new features and bug fixes
- Lead architectural initiatives, including migrating legacy PHP systems to Java microservices, ensuring scalability and performance
- Implement reliability patterns such as retry mechanisms, circuit breakers, and outbox patterns for distributed systems
- Mentor team members on best practices in testing, architecture, and debugging techniques
- Collaborate with cross-functional teams to deliver scalable, performant, and well-tested solutions that meet customer needs
Benefits
- Remote-first work environment with flexible working hours
- Paid time off in accordance with local labor laws
- Two corporate apartment accommodations in San Diego and São Paulo for team member use at no cost
- Full paid parental leave to support work-life balance
- Home office stipend based on country of residence
- Access to Cloudbeds University for professional development and courses
- Support for mental health and well-being through professional therapy and coaching services
- Opportunities for career growth and skill enhancement through ongoing training and knowledge transfer
Equal Opportunity
Cloudbeds is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We celebrate the unique backgrounds, perspectives, and experiences of our team members. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy and related conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or any other legally protected characteristic.