Banking Operations- Onboarding & Maintenance Associate
Join to apply for the Banking Operations- Onboarding & Maintenance Associate role at Dicetek LLC
Responsibilities
- Run the process for Account setup, account/user maintenance and account/user closure/deletion related formalities in Matrix unit
- Handle instructions and enquiries from stakeholders and ensure Bank’s SLAs are met in achieving Customer Satisfaction
- Ensure client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements
- Coordinating with the Relationship Teams to ensure the business requirements are met
Candidate will be responsible for
- Run the process for Account setup, account/user maintenance and account/user closure/deletion related formalities in Matrix unit
- Handle instructions and enquiries from stakeholders and ensure Bank’s SLAs are met in achieving Customer Satisfaction
- Ensure client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements
- Coordinating with the Relationship Teams to ensure the business requirements are met
What We Are Looking For
- Candidate with 3-5 years’ of experience in Corporate Account Opening, Maintenance & Internet banking
- Quick Learner and provide high quality output
- Good Communication and interpersonal skills
- Ability to work under high pressure and complex operational environment
- Client Focused
- People with previous Account Opening and Maintenance experience would be added advantage
AED 4500 salary per month
Seniority level
- Not Applicable
Employment type
- Contract
Job function
- Management and Manufacturing
Industries
- IT Services and IT Consulting
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