Job Description
IDR is seeking a Business Analyst to join one of our top clients for an opportunity in Memphis, TN. This role supports a dynamic IT division focused on enhancing developer experiences and optimizing software delivery processes through data-driven insights. The ideal candidate will have a strong understanding of software performance metrics and developer tooling ecosystems.
Position Overview for the Business Analyst:
- Analyze and interpret software delivery performance metrics and developer experience tooling to identify areas for improvement.
- Collaborate with engineering teams and leadership to communicate insights and recommend process enhancements.
- Conduct analysis on applications such as Mulesoft, Amplify, and Backstage to inform application improvements.
- Utilize telemetry and feedback to measure and improve developer productivity.
- Develop dashboards and reports that communicate technical insights clearly to both technical and non-technical stakeholders.
Requirements for the Business Analyst:
- Experience with Internal Developer Platforms (IDPs) like Backstage.
- Experience with engineering analytics platforms (LinearB, Jellyfish, Haystack).
- Familiarity with developer tooling ecosystems (IDEs, Git workflows, CI/CD).
- Strong product thinking and empathy for developer workflows.
- Ability to measure and improve developer productivity using telemetry and feedback.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.