Are you a Business Analyst with SaaS chops and a product mindset—ready to take ownership and shape the future of tech-enabled collections?
Our company builds an AI-powered debt collection platform that's changing how lenders, agencies, and providers recover past-due accounts. We're looking for Business Analysts / Product Owners who thrives at the intersection of product, engineering, and customer success.
If you've written user stories that developers love, led backlog grooming sessions, or scoped features that solved real customer problems—you'll feel right at home here.
What You'll Do
- Own one or more product modules from discovery through delivery
- Translate customer and business needs into clear user stories, workflows, and structured documentation
- Collaborate with tech leads, developers, and QA to ship reliable, high-impact features
- Lead Agile process with a multi skill team
- Lead sprint planning, ticket breakdowns, and backlog grooming
- Gather and document requirements from internal teams and customers—especially around custom builds and integrations
- Drive UATs, feedback loops, and improvements post-launch
- Balance product value with technical feasibility and timeline constraints
- Partner with design to improve usability and with engineering to ensure delivery quality
- Act as a key product voice in cross-functional conversations
What You Bring
- 5–7 years as a Business Analyst in SaaS or technical product environments
- 2–4 years of hands-on product lifecycle or Product Owner experience
- Experience working with agile tools like JIRA, ClickUp, Figma, and Visio
- Clear, concise communicator—strong in both customer-facing and internal conversations
- Ownership mindset—you hold others accountable and deliver without constant supervision
- Good to have experience or knowledge in US debt collection, financial services or integrations-heavy platforms
- Good to have familiarity with compliance, workflows and client success in US collections
Who This Role is Perfect For
- You've worked in SaaS or B2B tech and know how to turn needs into features
- You enjoy solving complex problems across business and engineering
- You've led discovery sessions, managed backlogs, and owned features end-to-end
- You're excited to work closely with customers, developers, and cross-functional teams
- You want to play a key role in shaping product experiences in a growing company
Why Join Us
- Remote-first with overlap in U.S. hours
- Own high-impact modules in a fast-growing SaaS platform
- Be part of a team building at the cutting edge of AI + collections
- Work with a mission-driven group improving the financial experience for businesses and consumers