Chief Operating Officer, Apjmea

About the Role

The Chief Operating Officer (COO) will serve as a strategic leader within our Global Customer Organization (GCO) responsible for driving operational excellence and revenue growth across the region. This dual-focused role requires an exceptional leader who can both optimize internal operations and deliver substantial commercial results.

Reporting directly to the Regional President the COO will be responsible for implementing standardized processes, services, methodologies and tools that drive productivity and profitability. This executive will also carry direct revenue accountability mirroring the President’s commercial targets while serving as their trusted deputy.

Key Responsibilities

Strategic Leadership & Revenue Generation

• Drive top‑line and bottom‑line growth with direct responsibility for revenue targets and variable pay metrics
• Develop and execute the strategic plan enabling business goal achievement
• Build and maintain a qualified pipeline of regional sales opportunities
• Convert pipeline to profitable revenue through expert deal management
• Serve as proxy for the Regional President, including managing, driving, negotiating and closing sales opportunities
• Act as executive sponsor on targeted sales opportunities
• Lead a substantial organization including 45 members of staff across Business Development Representatives, Business Operations, Marketing and Enablement functions

Operational Excellence

• Implement and optimize GTM strategy and execution using data‑driven insights
• Drive synergies between business units and market units to ensure collaboration and efficiencies
• Identify and eliminate functional duplication while scaling for growth
• Adopt automation and digital solutions to enhance operational efficiency
• Adapt organizational processes to evolving business models
• Syndicate best practices and standards across the organization
• Foster a culture of continuous innovation and improvement

Performance Management & Analytics

• Provide Business Units and Market Units with high‑quality data for clear planning and decision making
• Oversee production of data and formatting for Quarterly Business Reviews (QBRs), monthly reviews and other key meetings
• Develop comprehensive KPIs and dashboards to holistically manage business performance
• Track both traditional sales metrics (Pipeline Health) and leading indicators (customer sentiment, strategic selling KPIs)

Cross‑Functional Leadership

• Partner with Marketing to oversee cost‑effective pipeline generation across all lines of business
• Drive measurement and execution of targeted industry and solutions business plans
• Ensure alignment between global and regional business plans
• Work with global teams to implement tools and resources for deal road‑mapping, business planning and value demonstration
• Accelerate the enablement and integration of new solutions and methodologies
• Provide effective consultation on key areas impacting Market Units including M&A strategy, localization issues and market development plans

The Environment

• A rapidly evolving maturing organization requiring adaptability and resilience
• Significant travel requirements with demanding work hours
• Multicultural teams spanning global time zones (early morning starts in the Middle East, later in the day)
• Need to navigate between high‑level strategy and detailed execution
• Performance‑driven culture with rigorous accountability (high pressure environment)

Success Metrics

• Pipeline growth and conversion
• Account planning execution and effectiveness
• Development of key markets (Japan and KSA)
• Established trust with peers and team members
• Leadership effectiveness and team development

Qualifications

Experience

• 15 years leadership experience in enterprise software sales
• 5 years leading diverse operational functional organizations
• Proven P&L responsibility with demonstrable commercial success
• Track record of building leading and retaining diverse, multi‑functional high‑performing teams
• History of building strong customer relationships at executive level
• Experience in business strategy planning and knowledge management

Leadership Qualities

• Exceptional ability to influence and engage people across all levels
• Resilience under pressure and ability to thrive in challenging situations
• Strong attention to detail combined with strategic vision
• Comfort in unstructured environments with a pragmatic approach (valuing 80/20 solutions over perfectionism)
• Commercial acumen and proven sales experience
• Quick thinking and agile decision‑making capabilities
• Team engagement skills with proven leadership experience
• Ability to lead through influence rather than command and control

Additional Information

This position represents an exceptional opportunity for a commercially focused operational leader who thrives in dynamic environments and can drive both organizational excellence and revenue growth.

Remote Work

No

Employment Type

Full‑time

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