Job Description:
Content Designer (Senior level)
Your focus:
You'll help us with in-app product content for our smart meeting solutions that help workers conduct meetings more effectively in all stages of the meeting (before, during, and after). You'll also help us with in-app product content for our knowledge generation solutions, that help workers generate, achieve and reuse content. On a typical day in this role, you might:
Work Partner with an interaction designer to craft copy iterate on content for a feature or flow
Do a terminology exploration for a new concept
Develop copy treatments content for a user research study or in-product experiment
Bring your voice to a design critique of proposed features or scenarios
Draft a new entry for our term list and review with the team
Observe a customer study
Responsibilities
- Write and edit friendly, brilliantly clear UX copy—with brand flair
- Perform functional and editorial quality assurance on content as appropriate
- Understand and effectively use our content model, content types, style guide, and brand voice
- Use multiple sources of customer data to inform strategic content direction and improvements
- Identify opportunities for content additions, improvements, and reuse/repackage and effectively pitch those ideas to the team and stakeholders.
Requirements
- 5+ years of experience writing end-user facing UX copy (applications, web, ecommerce, etc.)
- Proficient with MS Office products
- Proficient with editing copy in design software like Figma
- Portfolio of writing and content samples
- North American English fluency
- BA/BS degree in English, Communications, Creative Writing, Journalism, or other literary/communication subjects
- Additional qualifications
- Natural and inquisitive passion for modern technology
- Experience working with Design discipline (interactive, visual, research)
- Experience with digital content tools/CMS
- Experience working with customer research
- Agency copywriting experience
- Flexible, versatile writing across form factors, subject matter, and audiences
- Self-motivated collaboration and problem-solving skills.
Candidate Requirements:
- Years of Experience required 5-8 years.
Top 3 must-have hard skills (no soft skills)
- Experience in UX Writing for interactive products
- Fluent and Articulate in English
- Worked on Enterprise Products.