Summary-
Drive an inclusive culture and strengthen employee engagement through strategic initiatives.
Lead internal communication plans to support change management and business transformation.
Collaborate with HRBPs and cross-functional teams for consistent messaging and cultural alignment. Requires 8+ years in Organization Development and change management expertise, strong storytelling Skills.
Role- Culture and Change Management Lead
Job Location- Gurgaon HQ
Work From Office Only
Objective-
To drive a cohesive and inclusive organizational culture, enhance employee engagement, and lead strategic internal communication initiatives that support change management and business transformation.
Key Responsibilities:
1. Culture Strategy & Alignment
- Develop and implement culture-building initiatives that reflect the company’s mission, values, and strategic goals.
- Collaborate with cross-functional teams to embed cultural values into recruitment, onboarding, performance management, and recognition programs.
- Conduct regular culture assessments, pulse surveys, and feedback sessions to monitor cultural health and identify areas for improvement.
- Organize and lead cultural events, campaigns, and storytelling initiatives that celebrate diversity, inclusion, and employee contributions.
2. Change Communication Strategy
- Design communication plans that support organizational updates
- Create clear, empathetic, and engaging content for internal channels such as emails, workplace and town halls.
- Partner with HRBP’s to tailor communication strategies for different employee groups and ensure consistent messaging.
- Monitor employee sentiment and feedback during change initiatives and adjust communication approaches accordingly.
3. Employee Engagement & Experience
- Design initiatives that enhance employee engagement, morale, and connection to the company’s value.
- Facilitate two-way communication channels to encourage employee voice and feedback.
- Support leadership in delivering transparent and inspiring messages that build trust and alignment. (CEO and CXO desk)
- Track engagement metrics and provide actionable insights to leadership for continuous improvement.
4. Stakeholder Collaboration
- Work closely Group Internal Communications, and other departments like PR to ensure alignment of messaging and cultural goals.
- Support cross-functional teams in managing change-related communication and employee readiness.
Qualifications:
- Postgraduate degree (MBA) from a recognized university
- Minimum 8+ years of experience in internal communications, employee engagement, or Organization development.
- Excellent communication skills, strong writing, storytelling, and interpersonal communication skills.
- Ability to influence and collaborate across all levels of the organization.
Preferred Skills:
- Familiarity with aviation industry dynamics and operational environments.
- Certification in change management or organizational development (e.g., Prosci, Kotter).
- Experience with employee engagement platforms, intranet tools, and communication analytics.
- Creative mindset with a passion for building inclusive and high-performing cultures.