Document Controller

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

Job Brief

The incumbent is responsible for submitting customer invoices/documents on governmental portals to ensure timely payments.

Account Management:

1. Submit invoices for customer accounts through government portals in a timely manner.
2. Contact customers via phone or email to follow up on issues related to invoices online submissions.
3. Initiate contact with customers to discuss issues related to invoices, Delivery Notes, and Goods Received Notes (GRN).
4. Research and resolve billing discrepancies or disputes internally and externally.
5. Reconcile the customer’s statement of account with Zahrawi’s statement of accounts based on the payment received.
6. Report updates regarding the account status on a regular basis.

Document Control:

1. Follow up with the supply chain department (warehouse) to get the receipts/acknowledgements promptly, without any delays.

#J-18808-Ljbffr