Information Services Business Partner

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Join to apply for the Information Services Business Partner role at City of Canning

This range is provided by City of Canning. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$105,453.00/yr - A$118,337.00/yr

Are you passionate about bridging the gap between technology and business needs? Do you thrive on building strong relationships and guiding stakeholders with practical solutions? If so, the City of Canning have the perfect opportunity for you!

About the role

We’re seeking an Information Services (IS) Business Partner to act as the conduit between our business units and IS. Being just as comfortable in a meeting room as you are with a technical team, you’ll work closely with stakeholders to understand their technology needs, identify opportunities for improvement, and implement practical solutions that enhance our business.

As a naturally skilled communicator, you’ll simplify complex technical concepts, ensuring stakeholders understand and embrace technology-driven changes. Your ability to engage,

influence, and collaborate will be critical to driving innovation and continuous improvement across the City.

Reporting to the Manager Information Services, this is a permanent full-time position in a thriving local council. If you love solving problems and working with people as much as you enjoy technology, we’d love to hear from you!

Whilst we appreciate applications from all areas, priority will be placed on Perth based candidates to ensure a quick and smooth transition.

What you’ll be doing:

• Collaborating with the business to identify and implement technology solutions that enhance operational efficiency and service delivery
• Facilitating communication between technical teams and stakeholders, ensuring seamless collaboration and flow of information
• Educating stakeholders and driving digital literacy to maximise efficiency of IT tools and systems
• Leading business improvement efforts by driving user adoption of systems and processes
• Translating complex technical concepts into people-friendly language to foster understanding and buy-in from stakeholders
• Ensuring IS solutions are seamlessly integrated into daily operations and acting as a liaison between business units and IS
• Regular evaluation and reporting to support decision-making and continuous improvement

What we’re looking for:

• Communication and Interpersonal Skills: you’re a natural communicator, bridging the gap between technical and non-technical people
• Technical Expertise: Proven experience in a similar role (preferably in IT or business management), with a focus on process improvement and stakeholder engagement
• Stakeholder Engagement and Relationship Building: you’re able to develop trust and strong relationships by understanding business needs and acting as a bridge between IS and the City
• Process Improvement & Change Facilitation: you can analyse and refine workflows, ensuring smooth transitions to new technologies with effective change management strategies
• Qualifications: A degree in Information Technology, Business Administration, or a related field and any relevant certifications (e.g., Microsoft 365 Certified, analytics software, Lean Six Sigma, PRINCE2, PMP, PROSCI, etc).

Why you will love working at the City!

• A full-time permanent position in a welcoming and thriving local council!
• Work-life balance with a standard monthly rostered day off or ability to access a 9-Day fortnight
• $105,453.13 - $118,337.85 per annum + super
• 17.5% paid Annual Leave Loading for when you take annual leave
• We match super contributions to help you save for your future
• Discounted health insurance, free flu vaccinations, skins checks and other well-being events
• Genuine commitment to Learning & Development opportunities
• Free confidential Employee Assistance Program for personal and professional support
• Membership to Cannington and Riverton Leisureplexes (gym, aquatics, sauna, group fitness).

Impact the Community in a Big Way

The City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference! With a population of around 100,000 over 64 square km of land, we provide services to support and develop our community every day. We believe that engaging people with diverse backgrounds and all abilities will assist in delivering superior services to our community and are committed to the principles of equal opportunity for all.

Canning welcomes you to apply!

To view the position description and complete an application including your Resume and Cover Letter (PDF format preferred) visit www.canning.wa.gov.au/jobs, select the position and click “APPLY”. You may also contact Tony Benson, Manager Information Services on 0403 826 729 for a confidential discussion.

Applications are open until 5pm, 25 May 2025. We reserve the right to contact applicants and close the advertising period early.

Recruitment Agencies – Please Note: We respectfully request that recruitment agencies do not contact us regarding this opportunity. We are managing this recruitment process directly and will not be accepting agency referrals.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesGovernment Administration

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