Information Technology Support Technician

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Company Description

VIS Global Pty Ltd is a leading provider of enterprise communication and customer experience management solutions. The company has expertise in consulting, designing, implementing, training, and supporting enterprise voice, unified communication, data networking, video, and customer experience management solutions. VIS Global serves organizations across various industry verticals, offering state-of-the-art communications solutions tailored to each client's unique needs.

Role Description

This is a contract role for an Information Technology Support Engineer, located on-site in Melbourne, VIC. The IT Support Engineer will be responsible for providing technical support, troubleshooting issues, administering systems, and offering help desk support. The candidate will also maintain and support enterprise communication and data network systems for the organization. We also have openings in Brisbane and Melbourne .

Qualifications

• Experience with Technical Support and Troubleshooting
• Proficiency in Information Technology and System Administration
• Skills in Help Desk Support and customer interaction
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Prior experience in enterprise communication and data networking is a plus
• Relevant certifications in IT support or system administration are advantageous

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeContract

Job function

• Job functionInformation Technology
• IndustriesTelecommunications

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