Are you looking for a new professional challenge? Do you know technical support inside and out? Do you want to join a company that combines high standards, performance, and caring? Then take 5 minutes to read this ad; your future may be at the bottom of this offer! First of all, let me introduce myself: I'm Earvin from the Fed IT recruitment firm in Canada. My job? Creating meaningful professional encounters every day! Today, I'm recruiting for one of my wonderful clients located in Ville Saint-Laurent. I'm recruiting a Level 3 IT Technician to support the IT coordinator and assist less experienced staff as needed. The position is temporary for 6 months, with a strong possibility of becoming permanent afterward. - Ensure the proper functioning of the network, wireless equipment, and computer systems. - Actively participate in documentation, writing user guides, and user training. - Support school and administrative staff, both in person and remotely. - Contribute to the implementation of new technological solutions in collaboration with the IT analyst. - Assume a technical leadership role within the IT technician team. - College diploma in information technology or equivalent. - Minimum 4 years of relevant experience, with supervisory or coordination responsibilities. - Autonomy, initiative, customer focus. - Fluency in French and functional English. - Knowledge of Mac OS, Office 365, SCCM, and MDM (asset). - Experience in a school or northern environment (strong asset).