2 days ago Be among the first 25 applicants
Are you passionate about healthcare and dedicated to providing exceptional patient care? We are currently seeking motivated and friendly individuals to join our team as a full time or part time (30 hrs Tue- Fri) Medical Administrators. These roles will primarily be based at our East Melbourne/Vermont or Doncaster Clinics.
Eye Surgery Associates (ESA) is a group of highly qualified sub-specialist ophthalmologists offering a range of medical and surgical eye specialist services. The specialists at ESA are supported by a team of over 90 staff, who work in various roles within our clinical and administrative services.As a team we pride ourselves on providing our patients with the highest possible standard of care.
Responsibilities of the role include:
- Greet patients and visitors with a warm and welcoming demeanour.
- Manage incoming calls and direct them appropriately.
- Schedule patient appointments and update patient records accurately.
- Handle patient inquiries and provide information about services.
- Maintain cleanliness and organisation of the clinic.
- Assist with administrative tasks as needed.
- Patient billing, cash handling and reconciliation.
- Appointment coordination and scheduling.
- Surgical bookings as required.
- General administrative tasks and site assistance.
What will you need to succeed?
- Proven experience as a receptionist or in a customer service role, preferably in a medical setting.
- Excellent communication and interpersonal skills.
- Strong organisational skills with attention to detail.
- Proficiency in using medical office software and handling multiple phone lines is desirable.
- Ability to work effectively in a fast-paced environment.
- Police Check
Why work at ESA?
- Access to novated leasing, discounts, perks and wellness content with Flare HR
- Access to ESA's Employee Assistance Program
- Opportunity to provide meaningful contributions to the business via our various committees
ESA operates out of 4 locations across Melbourne (Vermont, Doncaster, Malvern, East Melbourne)
If this sounds like you then please follow the link to apply today!Applications close 6/6/2025.
Due to the volume of applications please note only applicants selected to proceed to the next stage will be contacted.
Seniority level- Seniority levelEntry level
- Employment typeFull-time
- Job functionHealth Care Provider
- IndustriesMedical Practices
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