Responsibilities and Duties
PMO Leadership & Governance
• Build and lead the PMO function from the ground up, including frameworks for project
intake, prioritization, execution, and reporting.
• Define and enforce governance standards, milestone tracking, risk management, and
delivery assurance across all initiatives.
• Serve as the operational arm of executive leadership, ensuring strategic initiatives are
executed with precision and transparency.
Technical & Systems Integration Oversight
• Oversee complex, multi-system project deployments involving APIs, cloud platforms,
and enterprise SaaS integrations.
• Collaborating with technical and operational leads to ensure project feasibility,
architectural alignment, and system readiness.
• Understand and support AI agent-based automation initiatives, ensuring PMO
processes are designed to scale with intelligent systems while ensuring data privacy.
Cross-Functional Program Integration
• Coordinate program execution across diverse functional areas including product,
development, IT, project delivery, sales and finance teams.
• Ensure alignment of timelines, dependencies, and deliverables across global teams
and time zones.
• Implement tooling and workflows that enable real-time visibility, asynchronous
collaboration, and scalable delivery practices.
Financial & Commercial Accountability
• Partner with Finance to track budgets, forecast spending and ensure alignment with
ROI and margin targets.
• Validate pricing models and commercial constructs for operational feasibility and
delivery readiness.
• Support internal and external business reviews with MBRs, QBR, with performance
dashboards, growth trends and financial insights.
Leadership & Influence
• Executive Presence: Commands credibility and trust in high-stakes conversations with
senior leadership, technical teams, and cross-functional stakeholders.
• Change Agent: Brings a strong, objective voice to transform legacy processes and
drive adoption of modern, data-driven delivery practices.
• Influence Without Authority: Navigates matrixed organizations with diplomacy and
assertiveness, ensuring accountability across teams without direct reporting lines.
• KPI-Driven Management: Uses data, dashboards, and performance metrics to guide
decision-making, resolve conflicts, and maintain delivery discipline.
• Coaching Mindset: Supports and uplifts teams by introducing best practices,
mentoring junior PMs, and fostering a culture of continuous improvement.
Education and Experience
• 8+ years of experience in project/program management, with 3+ years in a PMO
leadership or enterprise delivery role.
• Strong technical acumen with experience in SaaS product engineering, systems
integration, cloud platforms, and enterprise software delivery at a global scale.
• Familiarity with AI concepts and how automation can enhance project delivery and
governance.
• Proven ability to manage complex, cross-functional programs in a global, matrixed
environment with a risk management approach.
• Financial fluency in budgeting, forecasting, pricing validation, ROI analysis and reporting.
• Excellent communication, stakeholder management, and executive reporting skills.
• Exposure to AI agent orchestration, RAG pipelines, or intelligent automation frameworks.
• Proficiency in project management and analytics tools (e.g., Wrike, Power BI, Databricks).
• Professional proficiency in Spanish (Bonus)
• PMP, PgMP, or equivalent certification.