Job DescriptionJob Description
We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with clients and overseeing sales.
As a Sales Account Manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication, self-motivating skills and be customer service oriented.
Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Responsibilities:
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
Requirements:
- Work experience as a Sales Account Manager or Customer Service Representative
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of ClubReady/MindBody software is a plus, but not required
- Understanding of sales performance metrics
- Excellent communication and computer skills
- An ability to answer inquiries on time
- Business acumen with a problem-solving attitude