Join to apply for the Senior Account Executive (Australia) role at Shopify
About The Role
We are seeking a dynamic and results-oriented Account Executive to drive commerce growth in the Australian and New Zealand markets. In this role, you will be responsible for building strong relationships with new clients and delivering tailored solutions that meet the unique needs of businesses in the region. You will showcase how high-growth, high-volume merchants can leverage Shopify to accelerate their business growth while consulting on e-commerce technology stacks and business objectives.
As a trusted advisor and ambassador for Shopify, you will engage with prospects, merchants, and partners both remotely and on-site, including community events. You will collaborate closely with large Shopify prospects, providing valuable insights and feedback to our Product and Engineering teams, and conduct high-level, solutions-focused discussions with merchants, their business and technical teams. Thriving in a fast-paced team environment, you will play a crucial role in supporting diverse merchants and driving long-term success with the Shopify platform.
Key Responsibilities:
- Engage with prospects and merchants to understand their needs and challenges, providing tailored commerce solutions.
- Develop and execute a strategic sales plan to achieve revenue targets and grow Shopify usage in Australia and New Zealand.
- Collaborate with solution engineers and coordinate with partner teams across channels.
- Manage the sales cycle from initial contact to contract negotiations, maintaining a pipeline of opportunities.
- Act as an advocate and trusted advisor for merchants, informing product team decisions with insights.
- Engage with industry stakeholders to gather market insights and strengthen partnerships.
- Serve as a proactive point of contact for clients, ensuring excellent service.
- Work with cross-functional teams to improve client engagement and outcomes.
- Stay updated on product features, industry trends, and market dynamics to advise merchants effectively.
- Monitor industry trends, competitor activities, and emerging technologies to provide insights.
Desired Skills and Qualifications:
- Proven experience in B2B sales, preferably in digital commerce or technology sectors.
- Strong understanding of the Australian and New Zealand markets.
- Excellent communication and interpersonal skills to build trust and convey value.
- Ability to manage detailed sales cycles and succeed in competitive environments.
- Experience with high-volume sales activities, maintaining focus in fast-paced settings.
- Expertise in D2C commerce, Shopify, and regional applications and integrations.
- Analytical mindset with data-driven decision-making skills.
- Experience with CRM tools (e.g., Salesforce) and sales platforms preferred.
- Self-motivated, results-driven, with tenacity to pursue and close leads.
- Commitment to continuous learning and educating stakeholders.
- Ability to multitask, prioritize, and adapt to change.
- Knowledge of strategic questioning and active listening for client engagement.
- Genuine concern for stakeholder and customer success.
About Shopify
Shopify empowers entrepreneurs and enterprises to scale their potential. Since 2006, we've grown to over 8,300 employees, generating over $1 trillion in sales for millions of merchants globally. We aim to make commerce better for everyone, fostering diversity, innovation, and growth.
About You
Shopify thrives on change, complexity, and ambiguity. To succeed here, you should:
- Care deeply about improving commerce for all.
- Seek continuous professional and personal growth.
- Adapt quickly to a fast-paced environment.
- Be resilient and resourceful amid change.
- Bring critical thinking and opinions.
- Use AI tools as part of your workflow.
- Embrace differences and disagreements to progress.
- Work digitally and remotely effectively.
- Associate
- Full-time
- Sales and Business Development
- Software Development