Role: Senior Business Analyst
Experience: 6 - 8 years
Work Location: Chennai
Job Summary:
As a Sr. Business Analyst, you will play a crucial role in eliciting and documenting business requirements, collaborating with engineering teams on API-based solutions, and supporting data-driven initiatives. Your responsibilities will include providing Tier 2 and Tier 3 application support for EHR and Revenue Cycle Management (RCM) systems, conducting workflow analysis, ensuring data accuracy, and resolving user-reported incidents.
Key Responsibilities:
• Providing Tier 2 and Tier 3 application support for EHR and RCM systems
• Conducting workflow analysis and data validation
• Ensuring data accuracy and system reliability
• Collaborating with engineering teams on API-based solutions
• Performing system adjustments to resolve production issues
• Conducting data analysis and root cause investigation
• Collaborating with vendors to address integration issues
• Identifying process improvement opportunities in EHR/RCM workflows
Tech Stack:
• - Experienced in workflow analysis and data validation
• - Skilled in data analysis and SQL querying
• - Collaborates with engineering teams on integration issues Soft Skills Required:
• - Strong communication skills for non-technical stakeholders
• - Teamwork and collaboration in agile environments
• - Accountability and ownership of tasks
• - Proactive attitude towards learning and problem-solving
• - Analytical thinking for system evaluation and improvement