Job Description
Direct Hire - Executive Assistant to the Chief Customer & Marketing Officer (CCMO)
Bellevue -This is a hybrid role based in Bellevue, WA, requiring an in-office presence three days per week (Tuesday–Thursday).
Full-time
Company Description
Simplicity Consulting is looking for an Executive Assistant to the Chief Customer & Marketing Officer for a Global SaaS company in Bellevue.
Job Description
Strategic Partnership & Leadership Support
This role requires the demonstrated ability to balance both internal and external priorities.
- You don’t just manage a calendar — you prioritize it.
- Build a deep understanding of [Global SaaS Company]’s goals, vision, and rhythm of the business to help the CCMO stay focused on what matters most.
- Build trusted relationships with internal partners (i.e., revenue operations, finance, HR, etc.) and understand who key customers are.
- Help the CCMO stay connected and visible to their teams, creating time for meaningful internal engagement while managing high external and customer-facing demands.
- Set clear expectations for meeting requests with stakeholders, clarifying the purpose (e.g., to decide, align, or explore), and determining when live discussion adds value versus when asynchronous channels suffice.
- Serve as a liaison between the CCMO, the global Integrated Customer Group (ICG) leadership team, and cross-functional partners including Finance and Revenue Operations.
- Distinguish true urgencies from what can wait, ensuring proper preparation and follow-up for each engagement.
- Handle highly confidential information with discretion and sound judgment.
Executive Administration Excellence
- Expertly manage the CCMO’s calendar, global travel, and communications.
- Balance customer engagements and internal presence across global teams.
- Anticipate shifting priorities and proactively orchestrate workback plans for key rhythm-of-the-business activities (e.g., QBRs, Annual Operating Plan).
- Coordinate cross-CXO scheduling with the broader Executive Assistant team to maximize opportunities for executive collaboration.
- Prepare, review, and manage correspondence, presentations, and reports with exceptional attention to detail.
- Draft and manage meeting agendas for internal meetings.
- Coordinate candidate interviews and onboarding logistics for executive hires.
Event Support
- Partner with the internal events team to support global events such as leadership summits, QBRs, SKOs, and customer advisory boards.
- Plan ICG leadership meetings, global all-hands sessions, and other key forums that keep teams aligned and connected.
- Support creative and operational logistics for global customer and marketing events in collaboration with cross-functional teams.
Qualifications
- 10–15 years of progressive Executive Assistant experience supporting CXO leaders, ideally in a global SaaS or high-growth technology company.
- Demonstrated success managing complexity across multiple time zones, cultures, and stakeholder groups.
- Exceptional communication, organization, and problem-solving skills, with the ability to anticipate needs and act with urgency and precision.
- Proven ability to handle confidential information with discretion and professionalism.
- Advanced proficiency in Google Workspace, Microsoft Office, Slack, Zoom, and project management tools (Asana, Notion, etc.).
- Strong business acumen with the ability to understand organizational priorities and translate them into effective operational support.
- A proactive, solutions-oriented mindset and the ability to remain composed and effective in fast-changing environments.