Managing the team of Area Operation Manager, Branch Operation Manager and other Service Manager.

KYC, Remittances, Cash Retention, RTGS & NEFT.

Train all service managers for everyday maintenance operations for various assign branches and recommend improvements to increase efficiency and meet all financial objectives.

Ensuring service excellence to enhance portfolio, control retention and better cross sell

Collaborate with sales team to prepare schedule of all operations and track progress and assist all operations leader to resolve all issues and achieve all business objectives.

Analyze and mitigate all risks for various issues for branch operations and manage all resources and coordinate with staff to provide support to all branch operations.