Join to apply for the Technical Project Manager (Change Management) role at Arkose Labs .
About Arkose Labs: Our mission is to create a secure online environment, protecting consumers from spam and abuse. Recognized as a 2025 Leader in Bot Detection by G2, we offer innovative risk assessment solutions with a global presence, including headquarters in San Mateo, CA, and offices worldwide.
About The RoleWe seek an experienced Change Management Specialist to lead our change management processes, ensuring compliance and system integrity. You will coordinate between technical teams and production environments, improve processes, and drive continuous improvement initiatives.
Key Responsibilities- Own the end-to-end change management process, ensuring compliance with protocols.
- Coordinate implementation of engineering changes with minimal disruption.
- Track and report change metrics, identify bottlenecks, and suggest improvements.
- Develop and maintain change management documentation and training materials.
- Lead change control meetings and facilitate stakeholder decisions.
- Implement best practices and new methodologies to enhance processes.
- Collaborate with engineering, operations, QA, and other teams for smooth change execution.
- Mentor junior team members on change management principles.
Must haves:
- Bachelor's degree in Engineering, Computer Science, or related field.
- 3+ years of experience in software project management with change management expertise.
- Understanding of software development processes and product lifecycle.
- Knowledge of JIRA configuration management.
- Experience with change management tools and methodologies (ITIL, CMMI).
- Excellent documentation and communication skills.
- Proven ability to drive process improvements.
- Strong organizational skills.
- Experience with risk assessment and mitigation strategies.
Nice to haves:
- Certifications like PMP, CAPM, or change management certifications.
- Experience in regulated industries (medical, finance, aerospace).
- Knowledge of Agile and DevOps methodologies.
- Familiarity with configuration management tools.
- Experience leading process transformation initiatives.
We leverage cutting-edge technology to serve global enterprise clients like Microsoft and Roblox, fostering a culture of innovation and excellence. Our leadership team is experienced, and we value agility and employee input. Join us to shape the future of cybersecurity technology.
Benefits include competitive salary and equity, flexible hardware and working hours, and comprehensive support programs. We are an Equal Opportunity Employer committed to diversity and inclusion.
Additional Details- Seniority level: Associate
- Employment type: Full-time
- Job function: Project Management and IT
- Industry: Computer and Network Security