Recruitment Process Outsourcing

Transforming Recruitment Together - Confidential

Far more than outsourcing.
This is a partnership.

At Confidential, RPO is when you partner with our experts to design and execute a customized talent acquisition.

RPO Process Diagram

What is Recruitment Process Outsourcing (RPO)?

Recruitment process outsourcing (RPO) is a workforce solution in which a business transfers all or part of its permanent recruitment to an external provider. An RPO provider is responsible for the management of the permanent recruitment within a business, and typically has outsourced recruiters based onsite — embedded within the HR or people function of the business. An effective RPO program installs a talent acquisition team, the latest recruitment technology, and flexible recruitment processes within an organization.

Table of content

What is an RPO provider?


How does RPO work?


How is RPO different from recruiting?


What are the benefits of outsourcing recruitment?


RPO types


What are the services covered under RPO?


What is the difference between RPO and BPO?


What do RPO companies do?


What kind of RPO models are there?


What is the difference between HRO and RPO?

What is an RPO provider?

An RPO provider acts as an in-house recruiter for a business, providing efficiency and flexibility to the recruitment process. It relieves employers and HR professionals of administrative burdens and delivers a seamless, high-touch experience for job candidates.

How does RPO work?

A comprehensive RPO partnership offers daily administration and big-picture strategic guidance. These services are underpinned by a flexible applicant tracking system (ATS).

How is RPO different from recruiting?

Recruiting is usually ad hoc. RPO is a long-term partnership that aims to optimize recruitment strategies and build pipelines aligned with business goals.

What are the benefits of outsourcing recruitment?

Benefits include reduced time-to-hire, access to top talent, improved hiring quality, and reduced recruitment costs through process optimization.

RPO types

RPO solutions can include end-to-end RPO, project-based RPO, and on-demand RPO, depending on company needs.

What are the services covered under RPO?

Services include job marketing, talent sourcing, interview scheduling, employer branding, background checks, and onboarding support.

What is the difference between RPO and BPO?

RPO focuses solely on recruitment, while BPO (Business Process Outsourcing) may involve outsourcing a variety of business functions such as finance, IT, or customer support.

What do RPO companies do?

RPO companies streamline hiring, manage job postings, screen candidates, and implement recruiting tech to enhance recruitment outcomes.

What kind of RPO models are there?

Models include fully outsourced recruitment, blended models with internal HR, and function-specific models for tech or executive hiring.

What is the difference between Human Resource Outsourcing (HRO) and RPO?

HRO includes all HR functions such as payroll and compliance, while RPO is solely focused on recruitment functions.

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Our Service Related FAQ:



Do we as the client retain control of the ultimate selection decision?

Yes, we find and shortlist suitable candidates, but the client retains control of the hiring decision.

Do we get a say in which recruiters work on our behalf?

Yes, we find and shortlist suitable candidates, but the client retains control of the hiring decision.

Will we lose control over our recruitment process by engaging in RPO?

No, engaging in RPO should not result in losing control. A reputable RPO provider works in collaboration with your team, aligning with your company culture, values, and recruitment goals, to act as an extension of your HR department while maintaining the level of control you prefer.

How quickly can an RPO provider adapt to our changing recruitment needs?

RPO providers are designed to be flexible and scalable, quickly adapting to fluctuations in hiring volume or shifts in strategic priorities. They can ramp up or down their recruitment efforts based on your organization’s changing needs.

Why is confidential your best partner for RPO?

From Talk to Walk.  No Excuses. We’ve built our services on integrity. It’s how we work. It’s who we hire. We won’t make you comply with a cookie-cutter recruitment process. If we mess up, we’ll make it right. That’s why we have some of the longest running client relationships in the RPO space across industries, skill sets, demographics and geographies.
Delivering Difference-Makers Whether you need to fill leadership, niche or volume roles our global search teams deliver top-notch, future-ready talent. From the second we grab the candidate’s attention to the minute they walk through the door—we deliver a seamless candidate experience that turns applicants into advocates.
Bringing Wow to Your Workforce  With one of the largest pools available in the industry, we deliver market insights, DE&I consulting and more. We are problem-solvers, creatives, organizational psychologists, and operational experts with fresh ideas that are changing the face of recruiting.

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